Category: Reviews

  • The Importance of Software in Healthcare System

    The Importance of Software in Healthcare System

    In the healthcare sector, the Configure, Price, and Quote (CPQ) software is used to streamline and automate various processes. From pricing and configuring products to creating quotes and proposals, CPQ software can do it all. But what exactly is CPQ software? And how important is it in the healthcare system? In this article, we will explore these questions and more. From its origins to its impact on the healthcare industry today, read on to learn everything you need to know about CPQ software.

    What is CPQ?

    CPQ stands for Configuration, Pricing, and Quoting. A configure, price, quote software is a tool that helps salespeople create accurate quotes for products and services. In healthcare, CPQ software can be used to create quotes for medical devices, services, and other health-related products. CPQ software can help healthcare organizations save time and money by automating the quote creation process. In addition, CPQ software can help ensure that quotes are accurate and compliant with regulations. CPQ software can be used in conjunction with other healthcare software applications, such as electronic medical records (EMR) systems and customer relationship management (CRM) systems.

    What are the benefits of CPQ in healthcare?

    There are many benefits of CPQ applications in healthcare. They help to ensure that products and services are configured correctly and meet all regulatory requirements. Additionally, they can automate the process of creating quotes and proposals, which can save time and improve accuracy. CPQ tools can also help to optimize pricing strategies by analyzing data from past sales. This information can be used to develop more competitive prices for new products and services. Additionally, CPQ software can help to streamline discounting processes and approvals.

    How does CPQ software work in healthcare?

    CPQ software in the healthcare system is a tool that helps providers to deliver more accurate and personalized care to their patients. It also reduces the time and costs associated with care delivery. CPQ software uses data from different sources to create a personalized care plan for each patient. The data sources may include the patient’s medical records, laboratory results, imaging studies, and medications. The software then analyzes the data and creates a care plan that is tailored to the individual patient’s needs.

    The care plan includes information on what tests and procedures should be performed, as well as when they should be performed. It also includes instructions on how to administer medications and how to monitor the patient’s progress. CPQ software allows healthcare providers to deliver more efficient and effective care to their patients. It is a valuable tool for both provider organizations and individual providers. Additionally, CPQ software can be used to create reports that can be shared with other members of the healthcare team, such as nurses and physicians.

    If you are interested in learning more about CPQ software or implementing it into your own healthcare system, do some research and contact a software vendor today. Keep in mind that CPQ software can be a valuable asset to your healthcare organization, so don’t hesitate to invest in it.

  • The Internet of Things and Security Risks to Look Out For

    The Internet of Things and Security Risks to Look Out For

    In 2023, connections are the name of the game. The internet has brought people together in a way we have never seen before. But what if just connecting people is not enough? What if we want to go a step further and link machines and other devices together? The Internet of Things (IoT) is here to do just that.

    The IoT is one of the most exciting technologies to emerge in the last few years. What makes the IoT so exciting is its potential to simplify our daily lives and change how we do business. The IoT is all about connections—devices working together seamlessly with little human interaction. Of course, most people know what the IoT is by now, but how does it work?

    An IoT network is made up of smart devices, each containing an embedded system. These devices collect information from the environment they are in and share it with the other devices in the network. Next, the information is processed, and the network algorithm may have the devices perform an action automatically or share the information with the user. IoT networks also allow a user to interact directly and affect the system. An example of IoT systems used today is smart homes, wherein just about all functions communicate with each other automatically and can be controlled by the user remotely.

    What you may not know is that the IoT is not a new concept. The concept and term were first described in a speech by Peter T. Lewis in 1985: “The Internet of Things, or IoT, is the integration of people, processes, and technology with connectable devices and sensors to enable remote monitoring, status, manipulation, and evaluation of trends of such devices.”

    Of course, the IoT is not perfect—nothing is. Like all technology, it also puts users at risk. So, here are a few IoT security risks that organizations need to address:

    Botnets and DDoS attacks

    Botnets are a network of interconnected devices infected with malware that can be controlled by malicious entities. If a threat actor gains access to one point in the IoT network, they may be able to infect the entire network. They can then use the network’s resources to create a system of botnets and mobilize it to carry out a DDoS attack on the victim’s network.

    Ransomware attacks

    A ransomware attack on an IoT system involves taking control of a particular device or the entire system itself to disrupt its operations. It is similar to a traditional ransomware attack that locks you out of your device for a ransom as opposed to encrypting your data, effectively holding your device hostage rather than just your data.

    For example, the Colonial Pipeline ransomware attack was carried out in May 2021 against an oil pipeline that moves gasoline to the southeastern United States. First, the attackers gained access to the pipeline’s IT network and stole 100GB of data. They then proceeded to infect the network with ransomware that affected the accounting and billing systems, which were the primary targets. The operational technology (OT) system that controls the movement of oil was not affected. Despite this, Colonial Pipeline had to halt operations to keep the ransomware from spreading, causing fuel shortages across the US.

    In this case, the attackers were able to put a stop to operations by only affecting the IT network. However, experts say that attackers now have the ability to directly enter and manipulate an organization’s OT network.

    Physical security

    With more businesses adopting the IoT and with smart homes becoming increasingly popular, focusing on cybersecurity alone is not nearly enough. It is also important to ensure the physical security of these devices. Most of these devices are generally quite small and easily accessible and could be tampered with or stolen. 

    Once stolen, these devices may be taken to another location where they can be disassembled and probed for any data. These stolen devices might also be used to breach the IoT systems to which they are connected. Moreover, a hacker could plant a bug in a device without even having to move it. These issues highlight how important physical security is and why companies need to take steps to ensure the physical safety of their device network.

    A lack of IoT-specific security standards

    There are several standards for cybersecurity today, and in a lot of cases, companies are even required by law to comply with some of these standards. Unfortunately, no such international standards exist for the IoT. All we have are best practices and recommendations. While steps are being taken to strengthen IoT security, we have yet to see a framework of recognized, international standards for IoT security 

    Encryption issues 

    Encryption is more of a challenge than a risk. Here is why: The IoT is still a relatively new technology, and we are still figuring out how to effectively secure it. The IoT boom of the 2010s saw organizations adopt the IoT en masse in a relatively short amount of time. Additionally, most IoT systems contain small devices that simply do not have the processing power to run standard encryption algorithms. This means that we need to create new algorithms that are equally effective and can run on even the simplest device.

    There is no doubt that the IoT is the way of the future, but like every new technology, it has its caveats. Because the IoT is still in the early stages of its life cycle, developers are still learning the ropes when it comes to its security. With some systems containing hundreds or even thousands of devices, the stakes are high, and the margin for error grows ever smaller. The good news is that steps are being taken by regulatory bodies to vastly improve data privacy, not only where the IoT is concerned, but across the board.

  • Inside Facebook’s High-Stakes Debate to Reinstate Trump after a Two-Year Ban

    Inside Facebook’s High-Stakes Debate to Reinstate Trump after a Two-Year Ban

    Facebook-parent Meta is preparing to announce one of the most consequential decisions in the company’s history, a landmark move that will set a precedent for online speech and could affect the course of the 2024 US presidential election.

    The decision, whether Meta should allow former President Donald Trump back on Facebook and Instagram, is being debated by a specially formed internal working group at the company, according to a person familiar with the deliberations. Meta spokesperson Andy Stone told CNN Wednesday the decision is set to be announced in the coming weeks.

    Facebook and other social media platforms banned Trump in the aftermath of the January 6 attack. The bans were seen as necessary by tech executives, and indeed many on Capitol Hill, believing Trump could use its platforms to incite further violence.

    But the unilateral decision on the part of companies like Facebook and Twitter troubled free speech advocates and other world leaders, who worried about the precedent it might set. The office of then German chancellor Angela Merkel called the bans “problematic,” and Russian opposition leader Alexei Navalny described it as “an act of censorship.”

    Now, two years later, Meta is contemplating giving Trump back his megaphone on Facebook and Instagram. The debate comes less than two months after Twitter restored Trump’s account, but Meta’s intention to reevaluate the decision predates Twitter’s reversal.

    Facebook initially said its ban of Trump would be indefinite. But after a public consultation and deliberation with experts, the company announced in June 2021 that Trump’s ban would be reassessed in January 2023, two years after the initial decision.

    Democratic lawmakers on Capitol Hill sent a letter to Meta last month urging the company to keep Trump off its platforms, arguing Trump continues to attack American democracy by repeating lies about the 2020 election. Republicans, free speech advocates, and others argue maintaining the ban is an undue act of censorship and could put Trump at a disadvantage as a 2024 candidate.

    “It’s a judgment call,” acknowledges Katie Harbath, a former public policy director at Facebook. “It’s very important to recognize that both of these decisions are going to have a ton of impactful consequences. And it would be foolish to think that either way is an easy decision,” she told CNN.

    Former president Donald Trump works on his phone during a roundtable at the State Dining Room of the White House June 18, 2020 in Washington, DC.

    Harbath, who worked in Republican politics before joining Facebook, said while she believed it was the right decision for Facebook to suspend Trump in January 2021, she has struggled with the issue.

    “In the lead up to that moment, I was still defending keeping him on the platform, because as horrible as some of the things were that he posted, I still just couldn’t get myself past the point that I thought that people deserve to know what the people that are representing them have to say,” she said.

    But Harbath said she believes Trump should be allowed back on the platform with a stringent set of rules outlining how he could be suspended if he once again breaks the company’s policies.

    “I don’t think it should take another January 6th level event in order to do that,” she said.

    The dilemma

    Harbath, now the CEO of Anchor Change, a tech policy consulting firm, has published a proposal for how Trump could return to the platform.

    The dilemma Harbath outlines – allowing politicians to remain on social platforms even if they are breaking the platforms’ rules, and the belief that voters should be able to see the good, bad, and ugly, from politicians so they can be held to account – is something Silicon Valley executives like Meta founder Mark Zuckerberg and Twitter co-founder Jack Dorsey have long grappled with.

    But others disagree, believing Trump’s reappearance on the platform could once again set the stage for a dangerous event.

    Harbath’s former colleague Crystal Patterson, Facebook’s former head of global civic partnerships, said Trump should not be allowed back on the platform. Patterson, who previously worked in Democratic politics before joining Facebook, said Trump has shown he is willing to use the platform to cause harm.

    “There’s been no shortage of hearing from him,” she said. “It’s not like because he hasn’t been on Facebook or Twitter that he’s had any trouble getting his message out or had any trouble making sure people know how he feels about things.”

    Although Harbath’s and Patterson’s position on Trump’s possible return happen to match their political affiliations (Harbath points out that although she is a Republican she never voted for Trump), both cited past instances where they agreed with Facebook decisions that went against what their respective parties might have wanted. The former employees stressed how deliberative the decision-making was at Meta and that the company was always conscious of not appearing to put its finger on the scale to help or hinder one party — though leaders in both parties would probably argue they didn’t succeed.

    The company has set up an internal working group with leaders from different parts of the organization, including Meta’s policy, communications, and content moderation teams, to help make the decision, according to a person familiar with the process.

    In its deliberations, Meta said it is considering factors like “risks to public safety” and “imminent harm.”

    Those parameters are too vague, said Nico Perrino, a free speech advocate and executive vice president at the civil liberties group Foundation for Individual Rights and Expression (FIRE).

    “Determining who gets to speak or who gets to have an account on Facebook or any other social media platform based on the mood of the country is a policy or a prescription that is ripe for abuse,” Perrino told CNN. “I can’t think of what that rigorous standard would be that would make this policy be applied fairly, not just to former President Trump, but to any politician.”

    Is Trump bound to Truth Social?

    A person familiar with Trump’s operation said the suspension of the former president’s Facebook page, which has more than 34 million followers, damaged his ability to find new donors, impacting his political movement and forcing him to use his Save America leadership PAC to run advertisements on the platform. Even those ads can’t be done in Trump’s voice, however.

    “The advertising has been less efficient without his likeness,” this person said. Allowing Trump himself back on the platform “would allow him to communicate again with tens of millions of followers. It would allow him to prospect again for fundraising and lower his cost for fundraising overall.”

    A current Trump adviser said the former president has never used Facebook in the way he used Twitter, which became his primary medium for communicating with his political base as president before he was removed from the platform in the wake of the January 6 attack. Still, this person said, the Trump campaign would leap at the opportunity to resume using his likeness in its Facebook advertisements.

    “It is the most important vehicle for fundraising and for reaching a lot of people in the persuadable audience,” the adviser said.

    The process Meta is undertaking – publishing detailed posts and policy documents transparently outlining how it plans to make the high-stakes decision – is in stark contrast to what is happening at Twitter.

    In November, new Twitter owner Elon Musk restored Trump’s account after posting an unscientific poll of users on the platform. Trump, once arguably Twitter’s most influential user, has yet to post on the site since his account was restored.

    A phone screen displays the Truth Social app in Washington, DC, on February 21, 2022.

    But it may not be as simple as accepting Musk’s invitation. Trump now has his own rival social media platform, Truth Social, which he launched in February. While the platform initially saw a surge of interest from right-wing users, it has struggled to sustain that growth. Trump, by far the most-followed account on Truth Social, has fewer than 5 million followers on the platform, compared to almost 90 million on Twitter.

    Despite his desire for a bigger megaphone and aides encouraging him to rejoin Twitter, Trump has said he is committed to Truth Social. Some in Trump’s orbit say he is bound by an exclusivity agreement with Trump Media and Technology Group (TMTG), the parent company of Truth Social, that could create legal trouble if he abandons his own social media platform for Twitter, Facebook, or an alternative.

    That agreement, which first appeared in a May filing to the Securities and Exchange Commission, was news to some of Trump’s senior aides who were left wondering why Trump didn’t jump at the opportunity to rejoin Twitter when Musk reinstated his account just before Thanksgiving, according to two people with knowledge of the matter.

    The terms of the agreement require Trump to post first on Truth Social and wait at least six hours before sharing the same message to other social media platforms. There are exceptions, however, for posts related to “political messaging, political fundraising or get-out-the-vote efforts,” and it is unclear who would be responsible for enforcing the agreement – and whether they would be willing to – if Trump ever ran afoul of it.

    Advisers to Trump have pointed to the vague contract language as a potential loophole, particularly now that Trump has officially announced a third presidential run in 2024. Some in his orbit believe the language could open the door for him to claim that anything he posts counts as “political messaging” while he is an active presidential contender.

    “Ultimately, Trump is going to do what he wants to do,” said one source close to the former President. “He’ll figure out a way around any agreement.”

    Reverberations in Silicon Valley

    Meta’s decision could act as a guidepost for other platforms that also suspended Trump in the wake of the January 6 attack, including Snapchat and YouTube. Those companies were already beginning to face pressure to reconsider their bans after Trump’s announced he’d seek reelection in 2024 and Musk gave him back his Twitter account.

    Meta’s decision — regardless of where it comes down — could provide cover for other social media companies to make similar moves.

    “Usually these companies do fly in a flock and whoever makes the first movements, other companies do tend to try to, in succession, follow behind because the initial company takes the biggest media hit and then the rest of them don’t suffer the reputational hit of being the first technology company to make a decision,” said Joan Donovan, research director of the Shorenstein Center on Media, Politics and Public Policy.

    Because of the scale and influence of Facebook and Instagram, “whatever decision Meta comes to … will inevitably be influential,” said Paul Barrett, NYU law professor and deputy director of the Center for Business and Human Rights. “The more explicit and the more persuasive Meta’s explanation for whatever’s decision is, the more likely it is to influence others, which is all the more reason why it would be good for them to try to make a clear and helpful statement [about the decision].”

    More broadly, Meta’s decision about Trump — and any new policies it articulates to explain the decision — could impact how it and other platforms handle politicians and other influential figures going forward. In the wake of Meta’s landmark decision to remove Trump,  many followers of the company  questioned why the company hadn’t taken more serious actions against his earlier rule violations, and how it would apply its thinking on Trump to potential future violations by other world leaders.

    Meta has previously said that if Trump’s accounts are restored, he could once again have them revoked if he breaks the platforms’ rules. “When the suspension is eventually lifted, there will be a strict set of rapidly escalating sanctions that will be triggered if Mr. Trump commits further violations in future, up to and including permanent removal of his pages and accounts,” Nick Clegg, Meta’s president of global affairs, wrote in a blog post in 2021.

    The rubric Meta could apply to Trump going forward — if his account is restored — would likely hinge on whether his actions reignite the possibility of physical violence, Clegg suggested at an event last fall in Washington. Trump likely would not face suspension for repeating false claims about election outcomes, he added.

    “It’s not whether you say the truth or not, it’s whether what you say or do incites violence and can be clearly linked to developments in the real world which threaten real world harm,” Clegg said. “It’s not about truth or lies.

    Now, the question will be whether that practice would be broadly applied to other leaders.

    “[Trump] is a newsworthy and historical figure that has not been convicted of any crime, and if Meta is dedicated to the same kind of free speech values that Twitter is, then they would likely let him back on,” Donovan said. “The big question is about network incitement … there’s no other technology in which a politician or political operative could incite such fervor as openly as they were able to do for January 6, and the technology hasn’t changed in any significant way that would prevent something like this from happening again.”

  • The Year Ahead in Cybersecurity: More Bots, More Money, Scarce Talent

    The Year Ahead in Cybersecurity: More Bots, More Money, Scarce Talent

    More online fraud, recession-resistant budgets, and continued talent shortages can be expected in 2023, according to cybersecurity professionals.

    Online fraud, driven by persistent supply chain shortages and bot proliferation, will continue to rise in the coming year, predicted Benjamin Fabre, co-founder and CEO of DataDome, maker of a bot and online fraud protection solution, in New York City.

    “If you look at the volume of threats, they are going through the roof, and it’s not going to slow down,” he told TechNews.

    Scarcity caused by supply chain shortages has boosted the prices of many items creating an attractive atmosphere for fraudsters. “We are seeing limited stocks of products creating a bubble around their prices, driving more bot and online fraud activity, which I expect to continue in full force in 2023,” Fabre observed.

    Bot usage is gaining momentum going into the new year. “We already started to see this shift lately where a lot of individuals made their own bots to monitor housing price changes, monitor the availability of gaming consoles, and scrape marketplaces with browser extensions,” said Fabre’s colleague, DataDome Head of Research Antoine Vastel.

    “We think this won’t stop, as making advanced bots is becoming increasingly easier,” he told TechNewsWorld.

    Spending Optimism

    Vastel also forecasts an expansion of scalping activities and the use of scraper bots in 2023.

    “While scalping used to affect mostly concert tickets, it has spread to more and more products — sneakers, gaming consoles, GPUs, luxury items,” he explained. “I predict that with the current product shortages and supply chain challenges, scalping will intensify and expand across industries to new items and products, as the potential for resellers to make money increases.”

    He also noted that more and more tools are appearing to make it easy to create advanced bots. “Whether it is open-source libraries that enable attackers to forge their fingerprints or bots as a service that make the creation of advanced bots as easy as making an API request, we think this will favor the creation of scraper bots,” he said.

    Despite the Cassandra warnings of recession, there remains optimism in the cybersecurity community about spending in 2023. Alberto Yépez, co-founder and managing director of Forgepoint Capital, a venture capital firm in San Mateo, Calif., pointed out that in 2021, cybersecurity spending increased 12% over the previous year to some US$150 billion, and in 2022, spending is expected to break $156 billion.

    “This trend will continue in 2023 as the threat landscape grows increasingly more active and complex,” he told TechNews.

    “As ransomware continues to skyrocket, organizations will seek support modernizing their defenses and revamping threat detection and response capabilities with the understanding that attacks are now inevitable,” he explained.

    The market will be further fueled by regulatory compliance standards, cloud migration, and global digital transformation across business and government, Yépez continued, especially as the hybrid workforce model evolves from a pandemic response to a regular way of doing business.

    “All of these components help organizations meet business needs but also simultaneously complicate their cybersecurity posture and create the need for design-to-scale approaches,” he said. “As a result, cybersecurity will continue to cement itself as a key enabler across business functions, and organizations will prioritize proactive investment in 2023.”

    Perilous Cost Cutting

    Jadee Hanson, CIO and CISO of Code42, a national endpoint security and data protection company, concedes that some organizations will be looking to cut corners by cutting cybersecurity budgets but asserted they do so at their peril.

    “Once rumblings of economic uncertainty begin, wary CFOs will begin searching for areas of superfluous spending to cut in order to keep their company ahead of the game,” she told TechNewsWorld.

    “For the uninformed C-suite, cybersecurity spending is sometimes seen as an added expense rather than an essential business function that helps protect the company’s reputation and bottom line,” she continued. “These organizations may try to cut spending by decreasing their investment in cybersecurity tools or talent, effectively lowering their company’s ability to properly detect or prevent data breaches and opening them up to potentially disastrous outcomes.

    “This should especially be of concern amid persistent ransomware attacks, and 2023 is expected to be another challenging year,” she said. “Companies that maintain efficient cybersecurity resources will fare much better in the long run than those who make widespread cuts.”

    Fabre added that he doesn’t see the economy negatively impacting cybersecurity in 2023 because the cost of not investing in cybersecurity is too great. “Companies have too much to lose — financially, reputationally, competitively — if their or their customers’ data is breached.”

    “When you consider the increasingly scrupulous legal and regulatory environment companies now operate in,” he continued, “the risk of not being privacy compliant or secure outweighs the short-term benefits of reducing cybersecurity budgets.”

    Talent Gap To Continue

    As in past years staffing problems will continue to plague the cybersecurity industry in 2023. “We’re starting to accept the cybersecurity talent gap as an ongoing challenge, and this will continue into the new year as we struggle as an industry to encourage younger generations to enter the field,” observed Caroline Vignollet, senior vice president of research and development at OneSpan, an identity security company in Chicago.

    “Cybersecurity education is pivotal, and while we see more universities developing cyber courses, they still remain very small in comparison to the critical challenges organizations face daily,” she told TechNews.

    “For this new generation to be successful,” she continued, “universities must expand cyber education and provide real hands-on cyber training, not just theoretical training.”

    Companies and employees need to do their part, too, she added. “Every person in an organization plays a role — even if it’s just increasing awareness around phishing emails and avoiding insecure links,” she said.

    Vignollet urged organizations to support their cyber teams better. “As cyber leaders, we have a responsibility to create safe environments and make this known to anyone interested in the field,” she observed.

    “In fact, one of the most important key performance indicators to look for within employee engagement surveys is whether employees feel comfortable talking to leadership,” she noted. “It’s the strongest way to avoid burnout as this widening talent gap continues into 2023.”

     

     

    By: John P. Mello Jr. A Cybersecurity Writer

  • How the Metaverse Will Be The New Workplace

    How the Metaverse Will Be The New Workplace

    Not only will the internet likely no longer exist behind a screen, but it is probable that we will interact with it differently.

    We’ll manipulate objects using augmented reality (AR), explore virtual-reality (VR) worlds, and meld the real and the digital in ways we can currently not imagine.

    And what will that mean for the world of work? We are already transitioning away from the nine-to-five commute, and turning our backs on the traditional office setting. This is thanks to two years of pandemic lockdowns, and a newfound love of, or tolerance for, virtual meetings.

    So will the logical next step be working in the metaverse, the planned virtual universe where cartoon-like 3D representations of everyone will walk around, and talk and interact with others?

    An avatar in the Decentraland virtual world last yearIMAGE SOURCE,GETTY IMAGES
    Image caption,

    In the various virtual worlds that one day may merge to form a metaverse you can walk around in avatar form

    The metaverse has become an over-hyped term, so it’s important to note that it doesn’t actually yet exist. And even those invested in the concept disagree about exactly what it will be.

    Will rival virtual worlds interconnect in a way that simply doesn’t happen at the moment between competing technologies? Will we spend more time there than in the real world? Will we need entirely new rules to govern these new spaces?

    None of these questions have answers yet, but that hasn’t stopped a barrage of interest and hyperbole as firms see a new way of making money.

    We’ve seen businesses opening in nascent metaverse worlds, from Meta’s Horizon Worlds, to games such as Roblox and Fortnite, and newly created lands like Sandbox and Decentraland.

    Meanwhile, Nike now sells virtual trainers, HSBC owns land in Sandbox, and Coca-Cola, Louis Vuitton and Sotheby’s have presences in Decentraland.

    The term metaverse was coined nearly 30 years ago by author Neal Stephenson. In his book Snow Crash, the hero finds a better life for himself in a virtual reality world.

    Perhaps the boldest move to make that fiction into real technology came in October 2021. That’s when Facebook announced it was changing its name to Meta and started to invest billions of dollars turning itself into a metaverse-first firm – a vision very much led by its founder and boss Mark Zuckerberg.

    Mark ZuckerbergIMAGE SOURCE,GETTY IMAGES
    Image caption,

    Mark Zuckerberg has been criticised for his focus on the metaverse

    Yet this huge investment has raised eyebrows among shareholders, some of whom recently expressed concern that the firm was spending too much money on VR.

    And a report by The Verge website last October, which claimed to have viewed internal Meta memos, suggested that the Horizon Worlds platform had lots of bugs, and was not well used by employees.

    Herman Narula, the chief executive of Improbable, a firm that makes the software to build metaverse lands, and author of a book called Virtual Society, is not convinced by Zuckerberg’s vision.

    Herman NarulaIMAGE SOURCE,HERMAN NARULA
    Image caption,

    Herman Narula wants the metaverse to be radically different to the real world

    “Why would we want an office in the metaverse that looks like our real office?” he says. “The whole point of creative spaces in new realities is to expand our experiences, not to simply replicate what we’ve already had in the real world.

    “But I do think that there will be a lot of jobs in the metaverse – for example, we’re going to need moderators.”

    The moderating – or policing – aspect of the metaverse is controversial, not just because it is technically hard to monitor potentially billions of avatars having live chats across a virtual world, but because of the vast amount of data those avatars may create along the way.

    A study from Stanford University found that spending just 20 minutes in virtual reality provided more than two million unique body movement records, a rich new stream of data for firms.

    Alex Rice, the co-founder of online security company HackerOne, thinks there needs to be a lot of thought put into the design of the metaverse before any firm can even consider letting their employees loose in it.

    “Imagine something innocuous like a water-cooler conversation in an office,” he says. “Imagine that it’s happening in a fully-monitored metaverse environment – that is certainly going to have life-changing consequences.

    “People could be fired outright for saying something they think is in a private, informal conversation with a colleague that is now subject to mass corporate surveillance.”

    Tom Ffiske, the editor of tech newsletter Immersive Wire, thinks it is far too early to start thinking about working in the metaverse.

    Tom Ffiske playing a virtual reality game of footballIMAGE SOURCE,TOM FFISKE
    Image caption,

    Tom Ffiske, here playing a VR game of football, says that working in the metaverse is a long way off for most of us

    “Discussing the metaverse is still mired by difficulties, and the definition is still tenuous and debatable,” he says. “While the term itself is under discussion and ill-defined, it’s difficult to say whether we will be working in the metaverse in the future.”

    Despite no-one being quite able to get a handle on what the metaverse is, there are some bullish market forecasts for what it may be worth. McKinsey suggests a market value of $5tn (£4.2tn) by 2030, while fellow management consultancy firm Gartner predicts a quarter of the world’s population will spend at least one hour a day in the metaverse by 2026.

    Matthew Ball, chief analyst at research company Canalys, disagrees – he predicts that most current business projects in the metaverse will be closed by 2025.

    He thinks that firms need to reflect whether a presence in the metaverse is actually necessary, or just using tech for tech’s sake.

    “Not every business needs a VR headset to remotely greet avatars of co-workers, or to visualise virtual models,” says Mr Ball. “Nor would every business need VR headsets for meetings. As powerful and compelling as VR is, Zoom and Teams calls offer near-frictionless alternatives that can be less cumbersome.”

    Tiffany Rolfe is the chief creative officer at RGA, a digital branding firm. She and some of her team have already worked in the metaverse.

    Tiffany Rolfe

    The firm created a virtual American football stadium in Fortnite for phone giant Verizon during the pandemic, and they also worked with Meta to build a music world within Horizon Worlds.

    “People who typically would be on a computer designing things had to put on headsets and work with builders within the world,” says Ms Rolfe.

    And with new ways of working comes new considerations, such as how long employees should wear a headset for. “My team had probably two-hour stretches where they had it on.” she says.

    The fact that people are already working in virtual reality worlds suggests that the metaverse could well have a future as a workplace, but the jobs that will exist there are likely to be very different from the those we do in the real world.

    And anyone hoping to swap their daily commute for a headset will probably have many years to wait before that becomes a (virtual) reality.

     

     

     

     

    Jane Wakefield is a Technology writer
  • Most Outstanding Products of 2022

    Most Outstanding Products of 2022

    Every year I look back at my Product of the Week choices and pick what I think made the most significant impact on my life as the Product of the Year. There were a lot of contenders this year, which I will cover, but I want to lead with why I’m calling out BlackBerry.

    If you’ve been reading me for a while, you know I’m a huge fan of companies doing the right thing. For instance:

    • Cisco’s Country Digital Acceleration (CDA) program shined at the beginning of the pandemic as incredibly useful for getting governments and schools to function while we all were locked in our homes;
    • IBM’s focus on AI ethics could end up saving us from the creation of hostile AIs;
    • Nvidia’s work to create world-scale simulations to address global warming;
    • HP’s leadership in capturing and reusing ocean-borne plastics; and
    • Dell’s aggressive examples in eliminating misogyny have all caught my interest in the past.

    But this year I really struggled with what was happening in Ukraine and felt we weren’t doing enough to address the horrid conditions in that country. BlackBerry showed up to commit massive resources to Ukraine’s war effort and was able to, in effect, battle-train its security (Cylance) and employee safety applications (AtHoc) that are now far more capable of keeping us safer.

    Since much of 2022 has been about fear and vulnerability, choosing a product or company that did the most to alleviate that fear at a country-wide scale seemed to be the best course of action to convince others to step up and help.

    While I typically point to Cisco as the gold standard in helping at that state security level, for 2022, BlackBerry’s extreme effort to help Ukraine stood out to me, so it’s my choice for Product of the Year.

    More on BlackBerry later. First, let’s look at the other contenders.

    Laptops

    Three laptops excelled for me this year:

    • The Alienware m17 R5 which is the best gaming notebook I’ve ever used;
    • Lenovo’s Intel-based ThinkBook Plus Gen 3 with a huge screen and a second screen next to the keyboard; and
    • The HP EliteBook Folio with Qualcomm’s Snapdragon.

    Alienware m17 R5 Gaming Laptop

    If I were more of a gamer than I am, then the Alienware m17 R5 would have been the easy choice to lead the category, particularly once I got the proper drivers loaded and the battery life up to something reasonable. When I first fired it up, I got two hours, but after the driver fix, it jumped to six. The notebook is good-looking, and if I were into first-person shooters, where the performance really shines, this would have ranked higher.

    Alienware m17 R5 Gaming Laptop angled left view

    Alienware m17 R5 Gaming Laptop | Image Credit: Dell


    ThinkBook Plus Gen 3 Laptop

    The second was the ThinkBook Plus Gen 3. Again, battery life wasn’t great, but using the dual screens and just the wow factor of this notebook makes it more than ideal for those of us primarily working at home but not wanting to be locked up in the same room with a desktop computer all day.

    Lenovo ThinkBook Plus Gen3 17-inch laptop

    ThinkBook Plus Gen 3 17-inch laptop | Image Credit: Lenovo


    The dual screens on this ThinkBook also allow users to do two very different things at the same time, like attend a Zoom meeting while being power-leveled or watching a video — not that I’d ever do that myself.

    HP Elite Folio 2-in-1 Notebook PC

    The HP EliteBook Folio came out in 2021, but it’s still my favorite laptop. HP came out with a Dragonfly version this year that was Intel- and not Qualcomm-based, but that dropped the battery life by about half. HP took the leather off the bottom, making the product less comfortable to carry. So, while I’d still rank the Folio first for 2022, the fact I think the 2021 version is still better for how I work should be noted because, sometimes, companies make changes that aren’t ideal for the product.

    HP EliteBook Folio

    HP EliteBook Folio | Image Credit: HP


    The Snapdragon version of the product doesn’t perform as well as the Intel version, but for how I work — mostly writing, browsing the web, and watching videos while traveling — battery life, weight, and comfort are king. I’ve gone up to three days on a trip without needing the power supply for this notebook, which is unusual in a good way. So, last year’s HP EliteBook Folio was the best laptop I used in 2022.

    Home Tech

    I’ve used ChiliSleep products since they came out with the first ChiliPad. If there is one solution that continues to ensure I get a good night’s sleep, it is the ChiliSleep Dock Pro by Sleepme. This product uses water to heat and cool your bed, much like race car drivers and astronauts use it to cool their suits. Whether it’s a hot or cold night, I’m like Goldilocks in the last bed: just right.

    Chilisleep Dock Pro large bed cooling system

    ChiliSleep Dock Pro Control Unit | Image Credit: Sleepme


    This year Sleepme released a sleep tracker that I haven’t checked out yet that comes with a subscription so that the heat of the bed will adjust appropriately to optimize things like REM sleep. The only recurring issue is that I can’t take the thing with me when I travel. Hotels seriously need something like this because I’m forever too hot or cold when sleeping in a hotel. Put this product in the “can’t live without it” category.

    Electric Cars

    I haven’t included these in the competition before, but I drive a 2019 electric Jaguar I-Pace myself. Right before I started writing this column, I became aware of the most awesome electric car drag race. It was between a Lucid Air Sapphire, Tesla Plaid, and a Bugatti Chiron, which cost around $4 million. Oh, they also ran the Lucid against a hot-rodded Ducati (due to their typically far higher power-to-weight ratio, motorcycles generally dust cars in races like this).

    Until now, when it comes to straight-line drag races, the Tesla is the champ against almost anything but that Bugatti. Here is a Plaid beating a track-only dragster:

    The Bugatti isn’t that much faster, at least not to the quarter mile (top speed is a very different story, but none of us are driving 250 mph unless we want our $4 million car impounded for life). Long story short, in the race, the Lucid gaps the Bugatti, which beat the Tesla, gaps it, I mean by a car length — even though the Bugatti has a lot more power.

    The reason is that electrics can generate a ton more traction because traction control works better with electric than gas cars — and if you can’t put the power down, it doesn’t matter how much you have. Thus, the Lucid Air Sapphire would be my pick for the best electric car in 2022. Plus, the thought of dusting a Bugatti at the light with a family car brings a huge grin to my face.

    Processors

    The most powerful CPU remains the AMD Threadripper, and the most powerful GPU is Nvidia’s 4090 RTX card. Put them both in the same system and you’ll likely cause your friends to drool and your power meter to spin like a top.

    AMD took the lead in top-end workstations thanks to the Threadripper, and I’ve seen folks get pounded by their friends for using Intel processors for the first time this year, which is a huge win for AMD.

    On graphics, Nvidia’s 4090 RTX is simply a beast which kind of begs the question: Why doesn’t AMD do a Threadripper-like GPU to match it? Maybe next year, but while Intel still holds as the standard CPU for business, AMD has passed Intel in performance.

    I’ll be doing a head-to-head on AMD, Nvidia, and Intel GPUs over the holidays, but when it comes to ultimate performance, AMD on CPUs and Nvidia on GPUs led the pack in 2022.

    Smartphones

    So far, no one has come up with a phone I like better than the Microsoft Surface Duo 2. I know I’m an outlier on this, but when my wife and I go out, and we are both using our phones (she has a purple iPhone), more people walk up and ask about my phone than hers by a factor of around eight to one.

    The thing is, I’m a reader, and I use my phone to read books when I’m waiting in line, when I’m stopped in traffic, and when I’m waiting at a light (not when the car is moving).

    This phone has become the one thing I never leave behind because I get bored easily. But if I can open a book, the waiting time goes by in a flash, and I do enjoy the extra attention the phone brings me.

    So, for how I use a phone, the Microsoft Surface Duo 2 phone ranks the highest. It just feels and works like a book better than all the others I’ve tried, including other foldable phones — and I must admit that having something more exclusive than your typical smartphone is important to me.

  • 5 Public Relations Trends To Watch Out For In 2023

    5 Public Relations Trends To Watch Out For In 2023

    Every end of year, we look forward to the new year with expectations. We expect the new year to be, well new and different. 2023 is no exception, it will be new and different.

    While everyone will like to have a sense of what to expect in the new year, I wrote this piece for public relations practitioners, it is a sneak preview of how the practice will evolve in 2023.

    Here are my top 5 public relations trends to watch out for in 2023 (there is a surprise for you at the end. Please don’t spoil it by rushing to the end to read it).

    1. Increased focus on virtual and hybrid events: As the COVID-19 pandemic continues to impact how we gather and communicate, there is likely to be a greater emphasis on virtual and hybrid events in public relations. This includes virtual press conferences, webinars, and online product launches.
    2. Emphasis on diversity, equity, and inclusion: There has been a growing focus on diversity, equity, and inclusion in recent years, and this trend is expected to continue in 2023. Public relations professionals must consider the diversity of their target audience and ensure their message is inclusive and representative of the communities they are trying to reach.
    3. Rise of influencer marketing: Influencer marketing, which involves partnering with social media influencers to promote a product or service, has become an increasingly popular marketing tactic. This trend is expected to continue in 2023, as influencer marketing can be a powerful way to reach and engage with audiences.
    4. Greater emphasis on data and analytics: Public relations professionals are expected to pay more attention to data and analytics in 2023, as they seek to understand and measure the impact of their campaigns. This includes tracking metrics such as website traffic, social media engagement, and media mentions.
    5. Use of artificial intelligence and automation: Artificial intelligence (AI) and automation are expected to play a greater role in public relations in 2023. This includes the use of AI for tasks such as media monitoring, sentiment analysis, and content creation, as well as the use of automation for tasks such as social media posting and email marketing.

    Here is the surprise that I spoke about – this piece was written entirely by ChatGPT. I simply added the introduction and this conclusion.

    Clearly, number 5 is already in play. With AI, content creation has entered a new and revolutionary phase.

    It is now almost bye bye content writer, welcome AI.

     

    Elvis Eromosele, a Corporate Communication professional and public affairs analyst lives in Lagos.

  • US-China Chip War: How the Technology Dispute is Playing Out

    US-China Chip War: How the Technology Dispute is Playing Out

    The US is rapidly ramping up efforts to try to hobble China’s progress in the semiconductor industry – vital for everything from smartphones to weapons of war.

    In October, Washington announced some of the broadest export controls yet requiring licences for companies exporting chips to China using US tools or software, no matter where they’re made in the world.

    Washington’s measures also prevent US citizens and green card holders from working for certain Chinese chip companies. Green card holders are US permanent residents who have the right to work in the country.

    It is cutting off a key pipeline of American talent to China which will affect the development of high-end semiconductors.

    Why is the US doing this?

    Advanced chips are used to power supercomputers, artificial intelligence and military hardware.

    The US says China’s use of the technology poses a threat to its own national security.

    Alan Estevez, undersecretary at the US Commerce Department announced the rules, saying his intention was to ensure the US was doing everything it could to prevent “sensitive technologies with military applications” from being acquired by China.

    “The threat environment is always changing and we are updating our policies today to make sure we’re addressing the challenges,” he said.

    Meanwhile, China has called the controls “technology terrorism”.

    Countries in Asia that produce chips – such as Taiwan, Singapore and South Korea – have raised concerns about how this bitter battle is affecting the global supply chain.

    And there were three significant developments in the chip conflict over the past week.

    More Chinese firms on ‘entity list’

    The Biden administration has added 36 more Chinese companies, including major chipmaker YMTC to Washington’s “entity list”.

    It means American companies will need government permission to sell certain technologies to them, and that permission is difficult to secure.

    The US restrictions have broad implications. Last week, UK-based computer chip designer Arm confirmed that it was not selling its most advanced designs to Chinese firms including tech giant Alibaba because of US and UK controls.

    Arm said it was “committed to adhering to all applicable export laws and regulations in the jurisdictions in which it operates.”

    China complains to WTO

    China has filed a complaint against the US with the World Trade Organization (WTO) over its export controls on semiconductors and other related technology.

    This is the first WTO case Beijing has brought against the US since President Joe Biden took office in January 2021.

    In its WTO filing, China alleged that the US is abusing export controls to maintain “its leadership in science, technology, engineering and manufacturing sectors”.

    It added that US actions threatened “the stability of the global industrial supply chains”.

    The US said in response that the trade body was “not the appropriate forum” to settle concerns related to national security.

    US Assistant Secretary of Commerce for Export Administration Thea Kendler said “US national security interests require that we act decisively to deny access to advanced technologies.”

    The complaint specifies that the US has imposed restrictions on the export of approximately 2,800 Chinese goods, but only 1,800 of these were allowed under international trade rules.

    The United States has 60 days to try to resolve the matter. If not, China will be allowed to request for a panel to review its case.

    Earlier this month, the WTO ruled that US tariffs on steel and aluminium that were imposed by the US under former President Donald Trump violated global trade rules.

    Two-thirds of all the goods China sells to the US are subject to tariffs.

    The US said it “strongly rejects” the ruling and has no intention of removing the measures.

    Talks with Japan and the Netherlands

    Japan and the Netherlands could possibly impose export controls on China – limiting the ability of Japanese and Dutch companies to sell advanced products to the Chinese market.

    On Monday, White House national security advisor Jake Sullivan said the US had discussions with the two major suppliers of chip making equipment around adopting similar US controls on Beijing.

    “I’m not going to get ahead of any announcements,” Mr Sullivan told reporters. “I will just say that we are very pleased with the candour, the substance and the intensity of the discussions.”

    The US controls do not only target chipmakers. They also affect manufacturers of chip making equipment.

    Big companies in Japan or the Netherlands could lose out on a large and lucrative buyer of their high end machines.

    Peter Wennink, the chief executive of Dutch chip equipment maker ASML Holding NV, questioned if the Netherlands should restrict exports to China.

    Mr Wennink said that the Dutch government, in response to US pressure, had already stopped ASML from selling its most advanced lithography machines to China since 2019.

    “Maybe [the US thinks] we should come across the table, but ASML has already sacrificed,” he told Dutch media.

    What lies ahead

    Chipmakers are also under pressure to make more advanced chips to support new products.

    For instance, Apple’s new laptop will contain chips from industry leader Taiwan Semiconductor Manufacturing Company measuring 3 nanometres. To put that into perspective – a human hair measures roughly 50,000 to 100,000 nanometres.

    Analysts say US controls could put China further behind other chip producing countries, even though Beijing has openly said it wants to prioritise the manufacture of semiconductors and become a superpower in the sector.

    The US has already significantly isolated China’s chip industry, even though the latest measures are not as sweeping as those announced in October.

     

     

    BBC

  • Piracy Expert Sees Legit Video Providers on the Rise

    Piracy Expert Sees Legit Video Providers on the Rise

    Streaming video content from non-mainstream providers might make you an unwitting victim of content piracy. If you get a bargain pricing offer, at first you might not care. But you stand a chance of becoming the victim of scammers and hackers, losing personal data, and having your financial assets stolen. That amounts to a hefty financial loss for consumers and legitimate creative content providers.

    Paying low-balled sign-up fees is often the first sign that you are dealing with an illegitimate media operation. Most people do not realize bad actors can easily steal legitimate creative content to make heaps of money. The thefts occur by using content operators’ mobile apps or content delivery systems against them.

    This process turns participating consumers into a weapon that can dramatically hurt businesses’ profits and lead to fewer legit subscribers, warns Asaf Ashkenazi, CEO at Verimatrix, a long-time security specialist for the media and entertainment industry.

    This digital piracy operation is becoming widespread in the video content space. Its newfound weaponization is harmful to legitimate retailers and advertisers and a growing threat to Hollywood and other sectors, such as sports and entertainment.

    Video Piracy Mitigation

    Verimatrix is a cybersecurity company based in California, with offices in Europe, that tracks application streams and website traffic. Its twofold mission is to protect enterprise applications in mobile phones and provide anti-piracy services to businesses.

    The insight Ashkenazi shared about this new approach to video piracy comes from unexpected discoveries of digital traffic patterns while monitoring clients’ networks.

    His company monitors what hackers do online with developed tools that can identify patterns that indicate an attack is imminent so it can be minimized or thwarted.

    The specialized cyber defenses protect automotive firms, banks, and enterprises from data loss through their apps. The client base totals about 300 customers around the world, noted Ashkenazi.

    Insider’s View

    The cyber firm’s CEO verbalized a philosophy that is a bit unique for a digital sleuth. He openly professes a belief that you can never entirely prevent digital content from being leaked.

    Instead, Verimatrix developed proprietary technology services that disrupt the pirates’ business model. The goal is to take down a rogue service fast. When possible, they work to extract the intrusion from the video delivery pipelines.

    “If we can make it more difficult for the pirates to grab subscribers’ data and force them to spend more money to continue their operations, they will not make enough money. Then they do not go after our customers,” he explained.

    For example, suppose the cyber defenses can cut out the illegal delivery network connections after 10 minutes. In that case, the illegitimate pirate users will not be able to watch the sporting event for which they paid, Ashkenazi explained.

    “In addition, all of the ad revenue and continued subscription payments no longer get to the pirate streaming service. This will put them out of business,” he continued.

    From File Sharing to Outright Theft

    Ashkenazi finds the evolution of digital piracy an interesting progression. The perpetrators moved file-sharing exploits to advanced new technologies, and they learned to adjust techniques along the way to become modern-day content pirates.

    “They are no different than any other thieves. How the digital criminals evolved with technology is really, really fascinating,” he offered.

    In the past, it was more organized enterprises that were doing it. The activity focused on a lot of file sharing. Much of it centered on The Pirate Bay, which launched in 2003 but mostly involved people sharing content with their peers.

    Ashkenazi submitted that when people used the file-sharing network, they knew they were doing something illegal. Duped subscribers to pirated video streaming networks today do not even know they are dealing with an illegal operation.

    “When we moved to streaming, pirates moved and became a much more organized group that provided services. And what we see is that these services are more and more looking like legitimate services that provide better user experience than what the legitimate providers are providing,” he said.

    The pirates are aggregating content coming from different suppliers. They present a one-stop video shop with a very good experience. It is becoming a very lucrative business, he added.

    Monetizing Hacked Video Delivery

    This begs the question: how do they make money? They make money in three ways, often maximizing two or all three approaches in the same video streaming event.

    The first method is very straightforward. The rogue business looks like a well-cured legitimate service. The scam includes offering a much lower subscription price than what lawful content streaming services charge. Because the thieves do not have to pay a source for the content, everything is a profit for them.

    Today video pirates gain access to content distribution with very sophisticated high-tech equipment. In the beginning, they were stealing the content and re-streaming it, according to Ashkenazi.

    They now have ways to connect and inject their content through legitimate suppliers and stream it for free. The pirating operation lets their unaware subscribers connect to the same delivery system that the honest services use.

    Creative content providers use a content delivery network (CDN) of interconnected servers to speed up webpage loading for data-heavy applications. The legitimate content distributor pays the full cost of preparing the content for streaming and cloud services. The content pirates do not have to do anything to reroute the video feeds into their own streaming outlets.

    “We found by working with our customers that the legit service provider is paying about 20% of its costs for streaming the content to the pirates. It is difficult to know the exact amount,” said Ashkenazi.

    “The service providers cannot determine a legitimate paying user from the customer connecting from a hijacked video stream. The users are often not even aware that they are using a pirate service,” he added.

    Two More Schemes

    The second monetizing method comes from subscribers having to install apps that connect them to the CDN. They unknowingly grant the app permissions that enable the pirate operators to grab their personal data.

    The pirates then sell this data to third parties. Criminals then use the stolen user information to launch ID thefts and commit fraudulent credit card purchases and bank account withdrawals.

    A third way that video content pirates make money is by injecting their own commercials and other ads sold to legitimate retailers and businesses who do not know the deceptive company’s background.

    Hide and Flee Tactic

    The cyber firm’s CEO noted that much of the growth in pirated video activity involves sports streaming. Some phony providers lure in users for a short term or a special event series and then disappear.

    In the process, the operators make maximum cash flow. They can shut down suddenly and set up again with a new URL. Usually, their scams go undetected by victimized users, and businesses have little recourse via legal investigations.

    “We have seen big upticks in two types of pirate services. These clandestine operations can easily hide because they do not have infrastructure that can be identified and tracked by law enforcement,” Ashkenazi explained.

    From the users’ perspective, the websites look legitimate. The money collection processes are through channels that appear legitimate and are difficult to backtrack.

  • Mistakes to Avoid When Migrating to the Cloud

    Mistakes to Avoid When Migrating to the Cloud

    Running a business without some cloud support is a rarity these days. Still, when formulating a cloud strategy, companies seem to make some common mistakes. Here are several of them.

    Making Your Cloud Strategy an IT-Only Strategy

    Gartner, at its IT Infrastructure, Operations & Cloud Strategies Conference, noted that a successful cloud strategy needs support from IT outsiders.

    “Business and IT leaders should avoid the mistake of devising an IT-centric strategy and then trying to ‘sell it’ to the rest of the business,” Gartner Vice President Analyst Marco Meinardi said in a statement. “Business and IT should be equal partners in the definition of the cloud strategy.”

    “Technology for technology’s sake is generally not a good idea,” added Gartner Vice President Analyst David Smith.

    “Whenever you do something, you want a clear line of sight back to why you’re doing it, what’s the business reason,” Smith told TechNewsWorld.

    “People look at it and say, ‘It’s technology. Let the technologists deal with it,’” he continued. “What happens then is that people focus on the adoption phase — which is about how you do things and when — which is different from the strategy part, which focuses on what you’re doing and why.”

    Shirking an Exit Strategy

    Organizations frequently don’t have an exit strategy from a cloud provider because they don’t envision leaving the cloud. In addition, formulating such a strategy can be difficult. “People don’t like the answers they’re going to get, so they avoid it,” observed Smith.

    During the early days of the cloud, vendor lock-in was a significant fear, but that’s less the case today, noted Tracy Woo, an analyst with Forrester, a national market research company headquartered in Cambridge, Mass.

    “Some companies will choose to be locked in with a specific vendor to get to market sooner or take advantage of specific pricing or services,” Woo told TechNewsWorld.

    Nevertheless, she added, “Organizations should always be thinking about a plan B regardless of whether that is cloud or some other alternative.”

    “That being said,” she continued, “it’s rare to hear about companies that actually do exit from a specific cloud provider completely.”

    Confusing a Cloud Strategy Plan With a Cloud Implementation Plan

    Organizations should always create cloud strategy plans before implementation or adoption. The strategic plan is made during a decision phase in which business and IT leaders decide the role cloud computing will play in the organization. A cloud implementation plan comes next, putting the cloud strategy into effect.

    “If you call something a strategy, and it’s really an adoption plan, you end up with hundreds of pages of detail that are not of interest to the business people, so you scare them off,” Smith explained.

    “A good cloud strategy should be a short and consumable document, consisting of 10 to 20 pages or slides,” added Meinardi.

    Some areas typically overlooked in a cloud strategy plan identified by Woo include key goals, intended revenue targets, new revenue streams, and new business or traction that the organization wants to create using the cloud.

    “Too often, companies get into a rush adopting cloud and only think about the implementation aspect without thinking about the higher target or larger strategy at hand,” she said.

    Equating a Cloud Strategy To Migrating Everything to the Cloud

    Meinardi explained that many business and IT leaders will balk at formulating a cloud strategy because it means they’ll be forced to use cloud computing for everything. “Organizations should keep an open mind and partner with a non-cloud technology expert, such as an enterprise architect, who can bring a broad viewpoint in the definition of your cloud strategy,” he advised.

    On the other hand, some organizations believe moving to the cloud is a simple task.

    “One of the biggest challenges that companies have is that they think they can take what they’re running on-prem and just move it to the cloud,” noted Jack E. Gold, founder and principal analyst at J.Gold Associates, an IT advisory company Northborough, Mass.

    “To get the best benefit from a cloud implementation, you need to rethink your applications, solutions, architecture, and strategy,” Gold told TechNewsWorld.

    “They also don’t do a great job deciding which apps should remain on-prem and which should go to a cloud environment,” he added.

    “There are lots of apps that will never move to the cloud,” he continued. “They’ve been running for 10 years. They’re going to be running for another 10 years. Why bother?”

    Outsourcing Development of Your Cloud Strategy

    As attractive as passing the buck for creating a cloud strategy to someone else may be to some business and IT leaders, Gartner doesn’t recommend it. It is too important to outsource, it said.

    “It makes sense to outsource during the adoption phase where you might need outside expertise,” Smith noted. “What happens, though, is it’s very easy to put yourself in a position where you’re allowing your vendors to define your strategy.”

    “If you want to go out and get help from someone who knows what they’re doing, that’s fine, but you need to oversee what they’re doing,” Gold added. “You don’t want to just throw a check over the wall. You need to be involved in understanding your strategy, even if someone else is helping you put it together.”

    Woo agreed. “I wouldn’t say it’s a bad idea to outsource strategy unless all of the strategy is being outsourced with absolutely no direction from the company itself,” she said. “That’s actually a big portion of what major Global System Integrators do when they help with designing and implementing a cloud strategy.”

    Equating a Cloud Strategy With ‘Cloud First’

    Gartner explained that a “cloud first” approach means that when someone wants to build or place a new asset, the public cloud is the default place for them to do that.

    “But cloud-first doesn’t mean cloud only,” Meinardi maintained. “If business and IT leaders adopt a cloud-first principle, their strategy should work out the exceptions to the default choice that will make applications elsewhere other than in the cloud.”

    Woo noted that some assets best placed outside the cloud are data with heavy residency requirements (data can’t leave a specific region or country), data that needs to be physically close to where it’s processed for latency or performance reasons, and data where egress is too costly, such as in big data applications and AI.

    Believing It’s Too Late To Devise a Cloud Strategy

    Gartner contends it’s never too late to devise a cloud strategy. “If organizations drive cloud adoption without a strategy, this will ultimately cause resistance from individuals who are not aligned on the strategy’s key drivers and principles,” Meinardi said. “As a result, this resistance will slow down cloud adoption and potentially jeopardize the entire cloud project.”

  • The Emergence of AI-Enhanced Smartphones and Laptops

    The Emergence of AI-Enhanced Smartphones and Laptops

    Qualcomm last week announced its Snapdragon 8 Gen 2 processor. The significant improvement is enhanced AI that will operate behind the scenes to improve the user experience significantly on phones due to launch in a few weeks.

    This AI implementation should significantly improve most functions, from how well the modem works to optimize both voice and data connections to improvements in image capture, viewing, and overall power efficiency.

    In short, the next generation of Snapdragon 8 premium smartphones should significantly outperform any prior generation and any phone that doesn’t use Qualcomm technology (like, say, oh, iPhones).

    Let’s talk about how AI will increasingly improve your smartphone experience, then close with my product of the week, an AMD-based business notebook from HP that may be the new ideal in size and capability for performance-oriented mobile workers.

    Qualcomm’s Coming AI Disruption

    The 2020s are likely to be known as the decade of AI. Much of where artificial intelligence is deployed today is in outward-focused applications for sales and marketing. The AI we deal with most, like that from Google and Apple, are currently not truly AI but speech front-ends to existing internet search engines.

    This is why the experiences anticipated by the promise of Siri-like interactions on our phones have fallen short of expectations. But much like AI in the rest of the tech industry is evolving, so is the AI capability in our smartphones, and Qualcomm’s Snapdragon 8 Gen 2 solution is a significant AI boost.

    Performance and battery life will benefit initially from this AI improvement, both of which received criticism in the first generation of Snapdragon 8.

    For graphics performance, AI can be used to allow real-time upsampling, resulting in better images for things like videos and games, with lower processing overhead, up to 25% faster GPU performance, up to 4.35 times faster AI performance (depending on the use case), and much more efficient power use for improved battery life.

    Now let’s move to feature improvements which are also significant.

    Network, Camera, Sound

    Networking improvements include a move to Wi-Fi 7, the latest Wi-Fi technology, providing far quicker data rates and potentially greater ranges. However, testing will need to wait on the availability of Wi-Fi 7 routers which will be coming to the market shortly.

    AI improvements in the camera include more accurate facial and object recognition coupled with a sharp increase in processor-centric features like background blue, which has become popular for video calls since the pandemic (since not all of us keep our offices neat enough to share).

    Expect the AI camera features to better provide for automated picture editing, making the resulting image far more professional looking and all the objects in the frame clearer. The new camera capability should include 8K HDR video encoding, coming just in time for the ramp to 8K TVs and monitors due in 2023 and, hopefully, much-reduced prices from what we have today.

    For most of us, this will simply be premature obsolescence protection, assuring that when we finally get an 8K display, we’ll have something we can show on it.

    Improved image segmentation will enable the camera to better capture or block elements at different depths in the picture, allowing the AI to apply custom lighting and contrast to these elements to make everything you want to see pop out of the image and more easily allow you to remove anything you want out of the picture, like your cousin photobombing you.

    Listen for sound to be significantly enhanced with a level of active noise cancellation that goes well beyond what many of us have experienced. In demos, turning this feature on seems to remove all external noise except for the speaker’s voice which is critical to those of us either filming or doing video conference calls in noisy environments. This technology potentially applies to both smartphones and laptops.

    The Future Blend of Smartphones and Laptops

    Most features showcased with Qualcomm’s Snapdragon 8 Gen 2 processor will also be available on laptops. With Microsoft pivoting to remove the emulation requirement from Arm processors, the performance jump on laptops based on this part should be significantly higher than it would be if just for the new processor.

    This opens the door to the potential of a new hybrid product that allows one device to bridge the needs with accessories for both laptop and smartphone use cases, creating a unique advantage for this improved Qualcomm technology.

    Longer battery life, more performance, and vastly improved video conferencing capability that could exceed x86-based systems would go a long way toward turning Qualcomm-based PCs from niche products to mainstream offerings.

    In addition, the ever-tighter integration of smartphone and laptop use cases could eventually result in a blended solution that obsolesces both existing platforms and creates something new that is potentially more capable, less expensive, and less complex than supporting what today are very different offerings.

    Wrapping Up: Our AI Future

    AI applied to our personal technology promises far better pictures and sound automatic, advanced, and more easily used security features like biometrics, improved network and system performance, far longer battery life, and longer-lasting batteries.

    However, this is only the beginning of the AI revolution, as coming changes will edit your video image in real time to ensure you look your best in pictures, movies, and especially video calls, and allow your devices to solve real-world problems better — like real-time foreign language translation.

    With improvements in head-mounted displays, mixed reality technologies, and the coming metaverse revolution, we are just at the tip of this iceberg that the new Snapdragon 8 Gen 2 solution anticipates. As amazing as it is, the best is yet to come.

     

  • To Save Nigeria’s N500 Trillion Insurance Industry

    To Save Nigeria’s N500 Trillion Insurance Industry

    Last week, I passed by the ever-busy Computer Village and saw shop after shop loaded floor to top with laptops. I thought to myself, what happens if there is an incident, say fire? Do they have insurance? I shuddered to think of the sheer loss.

    Insurance, experts insist, has the potential to transform the economy. The bulk of Nigerians respectfully disagree. This is reflected in the number of people who do not have any form of insurance. To change the story, perhaps, it is time to reform the way insurance is managed in Nigeria.

    Insurance is not new in Nigeria. Records show that the insurance business has existed in one form or the other in the country since 1958. What is amazing is that after such a long time, the sector is still struggling to overcome the twin problem of ignorance and acceptance. Of course, they are related.

    This implies that if potential customers can appreciate the true value of the sector, it will automatically lead to more widespread acceptance. And this will naturally boost patronage, spur the growth of premium generation and precipitate more meaningful contributions to the nation’s gross domestic product (GDP).

    Conversely, as acceptance grows, the estimation and value of the sector will rise and spread. Solving one issue will resolve the other and vice versa.

    Ignorance does not mean people cannot define insurance. It is more a lack of understanding of the way it works or how it is supposed to work.

    Insurance, according to Investopedia, is “a contract, represented by a policy, in which a policyholder receives financial protection or reimbursement against losses from an insurance company. The company pools clients’ risks to make payments more affordable for the insured.”This means different people come together and put money annually into a pot owned by a firm (insurance company) and if in the year something happens, the owner of the pot will pay the aggrieved party an agreed amount.

    Investopedia explains that there are different types of insurance policies. Life, health, homeowners, and auto are the most common forms of insurance. The core components that make up most insurance policies are the deductible, policy limit, and premium.

    The truth must be said, the Nigeria insurance industry is humongous. Augusto and Co in its 2022 Insurance report reveal that the Gross Premium Income (GPI) stands at over N520 trillion. This places the country 62nd in the world today.

    With a GDP of $443 billion as of 2020 and a population of 210 million, Nigeria is easily the largest economy in Africa. Yet, the insurance penetration rate is lower than one per cent. This is the problem point.

    Take car insurance for instance. The Nigeria Insurance Association (NIA) January 2022 report indicates that only 3.4 million out of a total of 12 million registered vehicles are insured. Also, less than five per cent of Nigerians have health insurance of any sort. The figure is dire.

    This is the real challenge; not enough people have insurance. The issues are long-standing and seemingly insurmountable. In my mind, it is at once a problem of policy and process; an issue of promotion and progress; and a matter of personnel and professionalism. And since they are only seemingly insurmountable, they can be overcome, resolved, and improved.

    Firstly, we must agree that with the way it is currently constituted, many people just cannot afford to pay the premium. This should not surprise anyone. The World Bank asserts that almost 100 million Nigerians live below the poverty line. It is a sorry situation where several states have refused to pay people living wages. Reports indicate that the N30, 000.00 minimum wage is still being disputed with some states owing months of salary backlog. Let us not forget that inflation is officially above 20 per cent. It is not a pretty picture.

    In essence, we are saying that the bulk of the population lives from hand to mouth. There is little room for anything else when the bare essentials are barely taken care of. The only sort of insurance that will appeal to them must be affordable and flexible with a clear highlight of the core benefits.

    What would work is something that does not task the pocket or the mental capacity of the man on the street. People that find funds to load recharge cards, make sports betting and go on the occasional weekend treat, can find the money for premium if it makes sense to them.

    When people talk of ignorance of insurance, it is beyond a lack of knowledge of its existence. It is really a question of trust. True mass acceptance is necessarily a function of ubiquitous access and trust. Once people can see why nothing can stop them from investing in future through insurance. This brings us right back to education, awareness, and access.

    Everything else can be built along the way.

    The only way to be assured of a future is for the industry as a whole to undergo radical change. The current cosmetics makeup does not cut it. The industry needs a major makeover.

    The regulators must look at policies that will fundamentally change the way the industry conducts its business, engages with its customers and in fact who can engage in the business. The call is for a truly functional micro-insurance scheme.

    In the recent past, Nigeria has had mobile insurance offered by a Telco, but it failed. No! It was not because it was not viable, it was due more to resistance and regulatory issues.

    Think of how impossible Mobile Money has looked in Nigeria and how it thrived spectacularly in other climes (read Kenya). The only real difference was policy formulation and regulatory framework. Mobile Money is only just now beginning to look feasible and viable. What changed? Simple, policy and regulatory requirements. But I digress.

    Experts have argued, and rightly so that micro-insurance is not social welfare or social assistance, but a complementary insurance market solution. The micro-insurance business model can be viable, profitable, and sustainable for insurance companies. To achieve this, it must be accessible to the population at the bottom of the pyramid. This means that it needs to be available, affordable, and appropriate to the target market.

    The International Association of Insurance Supervisors (IAIS) defines micro-insurance as “the protection of low-income people against specific perils in exchange for regular premium payments appropriate to the likelihood and cost of the risk involved.”

    According to the IAIS, the term refers to servicing a specific income segment in emerging market jurisdictions where the insurance markets are not well developed. Nigeria fits this bill to a T.

    To be fair, experts insist that micro-insurance works in much the same way as conventional insurance except that it is targeted at low-income households, specifically the working poor who have few or no financial reserves and incomes that fluctuate considerably.

    The National Insurance Commission (NAICOM), the regulator of the insurance sector, has explained that it is actively pursuing the execution of various regulatory and market development initiatives intended to uplift the insurance sector to a global standard. Industry watchers insist that the Commission is doing well.

    I believe that the Commission must now take another look at the micro-insurance market. It is currently barely scratching the surface. To get going and truly thrive, it needs favourable policies, legal and regulatory adaptations and sector-wide institutional capacity building.

    Firms that will provide the service must understand what it involves. The license fees should be affordable for operators. Naturally, there would be close monitoring of the operations to prevent abuse and ensure that they stay on the straight path.

    While typically, microinsurance can be delivered through a variety of institutional channels, including licensed insurers, healthcare providers, community-based organizations, and non-governmental organizations, in Nigeria, the ubiquitous reach of telecom services, grassroots knowhow of Microfinance banks and depth of academic institutions, make them good candidates to drive such a scheme.

    Today, India, China, Brazil, and South Africa are the top markets for microinsurance. Nigeria can quickly join this number.

    Granted, it is not going to happen overnight, but we must start. It is not just about putting on new makeup, it must be a complete re-engineering. This covers ease of access, suitability for the market, and prompt payout.

    Nigeria’s N500 Trillion Insurance Industry can be salvaged. Attention should be paid to the small things.

     

     

     

     

    Elvis Eromosele, a Corporate Communication professional and public affairs analyst lives in Lagos.

     

  • How Female Army Veteran is Using Tech To Help Create a Better Future

    How Female Army Veteran is Using Tech To Help Create a Better Future

    Women comprise 56% of the U.S. workforce but hold only 26% of technology jobs. The percentage of female STEM, or science, technology, engineering, and math graduates is about 19%. According to the National Center for Women and Information Technology (NCWIT), that number has been steadily declining.

    Research shows that gender-diverse teams bring in more business and improve creative results when working in a diversity-enriched environment. With organizations digitizing their operations since the pandemic, tech competency is more needed for all employees, regardless of gender.

    A significant challenge women face in the tech industry is a lack of role models. With females under-represented in leadership positions, it is often difficult for them to advance their careers and achieve their goals.

    In fact, unfair treatment is a primary reason women leave their tech jobs at a 45% higher rate than men. Plus, according to the Kapor Center’s Tech Leavers Study, women of color confront unfair treatment at even higher rates.

    U.S. Army veteran Tiffany Pilgrim, a Barbadian American who founded the tech public relations firm Corelini PR, wants to change that unbalanced equation. Pilgrim is also a user experience designer and researcher who is adamant about the importance of women becoming a more disruptive force in the tech sector to help propel design and innovation.

    “We are seeing trends right now regarding entrepreneurship and woman in tech. Entrepreneurship is growing rapidly since the pandemic, and the trend of women in tech has been at a much slower pace,” Pilgrim told TechNewsWorld.

    She predicts that women will become much more noticeable disruptors in the tech field over the next few years.

    Diversifying Opportunities Began Early

    After moving to New York with her parents when she was 16 from the Caribbean island where she was born, Pilgrim enlisted in the U.S. Army at age 18, serving as a motor transport operator.

    When her Army service concluded, she focused on diversifying her knowledge and skill sets. First, as a classically-trained actress, she then trained in fine arts and design. Then she perfected her communications talents at a London-based global social media agency.

    Pilgrim managed top-tier billion-dollar brands such as T-Mobile and DAZN, an international sports streaming platform. Before founding Corelini PR, she moved into the TV and entertainment business as a producer and communications expert, working with celebrities and Fortune 500 companies, such as Showtime (CBS) and Paramount (formerly ViacomCBS), among others.

    Tiffany Pilgrim is Founder and CEO of Corelini PR

    U.S. Army veteran Tiffany Pilgrim is the founder and CEO of Corelini PR.

    “I began to realize I wanted to branch out and start my own tech PR firm. After all, technology and public relations were my backgrounds,” she said about her long tenure working for the marketing agency.

    After accumulating more than 10 years of communications experience, Pilgrim put her skill sets together to help startup companies in technology get their products better known. She helped them with their marketing and brand image.

    As a technology publicist running her own public relations firm, she works with top leaders and startups to build their brands and social media outreach.

    That was one of the main pain points for the new companies. She explained that when they launched their products, they did not know how to communicate the product features and benefits to consumers.

    “My firm merges technology and PR to solve entrepreneurs’ pain points,” she offered.

    Taming the Elephant in the Room

    Pilgrim dedicates herself to helping other women launch their tech careers. She is often approached by women looking to enter the tech field as a startup or working a tech job for another company. Pilgrim is generous with her time, fostering their interests and answering their questions.

    “I always am hopping into a Zoom session with another woman who needs to pick my brain about technology,” she said.

    Some of that mentoring is needed to keep women in their tech jobs rather than flee the biased treatment they often face. Pilgrim is not shy about discussing the gender barriers she encountered when starting out.

    Pilgrim admits to dealing with a lot of pushback in the Army and beyond. For instance, her first duty assignment after basic training was at a military base in Colorado, where she was the only female soldier in the motor pool.

    “That was a shock to me and the men as well. I had to prove my worth as a woman in an all-male motor pool. That was something I dealt with a lot. It was a challenge when I was there,” she advised.

    “Yes, definitely, that is what happens in the tech industry,” she added. “Of course, I have encountered barriers. You cannot escape that when you are a multicultural woman.”

    Addressing the Role Model Scarcity

    Pilgrim helps tech entrepreneurs make a name for new and emerging technologies. But her career has an additional goal with a broader view for newcomers to the tech line of business.

    She continues to mentor and encourage women to succeed in their technology careers. To that end, Pilgrim helps fellow veterans break into the tech industry, as she did.

    To do that, she uses the organizational skills learned in the Army along with the strategies garnered from her communications and design mastery. When she returned to New York about 10 years ago, Pilgrim started a career in communications with social media clients.

    “I did not have any formal training in communications. I just sort of fell into it because my first job previously was with an agency in London. I taught myself user experience design. I worked for a while with clients and their media image in Hollywood,” she recounted.

    Women right now are causing a good stir when it comes to corporate leadership and technology, according to Pilgrim.

    “Many of these women are leading the way for those who follow them. These situations are real for many women, I must say,” she observed. “I believe women right now are designing a new world.”:

    Advice for Female Vets Interested in Tech

    Over the years, Pilgrim has been involved actively with a non-profit organization, Veterans in Media and Entertainment. Membership totals about 5,000 veterans across the U.S. who are focused on pursuing media and entertainment. They want to have careers in media or be on a film set, according to Pilgrim.

    “I really had a lot of mentors, and I still mentor veterans who want to get into media,” she said. I think now that I am being heard, this is a great platform to attract more women who need mentorship,” she said.

    Pilgrim recommends that any female veteran interested in starting a tech career needs to do some research about what types of jobs would be a good fit. Also, they need to assess their skill sets. What are they capable of doing or learning? If that person cannot learn from self-study, go to an immersive tech boot camp.

    Other options include taking out loans, getting a payment plan or education grant, or checking into tech training programs offering veteran discounts.

    One career training path that Pilgrim pursued was getting tech certifications for self-study programs. For instance, she got certified by Adobe in Photoshop, Illustrator, and InDesign. That qualified her to become a visual design specialist after completing all three programs and learning to use the software tools.

  • How US Curb on Microchips Could Escalate Tech War With China

    How US Curb on Microchips Could Escalate Tech War With China

    Chinese leader Xi Jinping’s push to “win the battle” in core technologies and bolster China’s position as a tech superpower could be severely undermined by Washington’s unprecedented steps to limit the sale of advanced chips and chip-making equipment to the country, analysts say.

    On October 7, the Biden administration unveiled a sweeping set of export controls that ban Chinese companies from buying advanced chips and chip-making equipment without a license. The rule also restricts the ability of “US persons” — including American citizens or green card holders — to provide support for the “development or production” of chips at certain manufacturing facilities in China.

    “The US moves are a major threat to China’s technological ambitions,” said Mark Williams and Zichun Huang, analysts at Capital Economics, in a recent research report. The analysts pointed out that the global semiconductor industry is “almost entirely” dependent on the United States and countries aligned with it for chip design, the tools that make them, and fabrication.

    “Without these,” the analysts said, “Chinese firms will lose access not only to advanced chips, but to technology and inputs that might over time have allowed domestic chipmakers to climb the ladder and compete at the cutting edge.” They added: “The US has chopped the rungs away.”

    Chips are vital for everything from smartphones and self-driving cars to advanced computing and weapons manufacturing. US officials have talked about the move as a measure to protect national security interests. It also comes as the United States is looking to bolster its domestic chip manufacturing abilities with heavy investments, after chip shortages earlier in the pandemic highlighted the country’s dependance on imports from abroad.

    Arthur Dong, a teaching professor at Georgetown University’s McDonough School of Business, described the recent US sanctions as “unprecedented in modern times.”

    Previously, the US government has banned sales of certain tech products to specific Chinese company, such as Huawei. It has also required some major US Chip making Firms to halt their shipments to China. But the latest move is much more expansive and significant. It not only bars the export to China of advanced chips made anywhere in the world using US technology, but also blocks the export of the tools used to make them.

    US President Joe Biden meets with China's President Xi Jinping during a virtual summit from the Roosevelt Room of the White House in Washington, DC, November 15, 2021.

    With its Made-in-China 2025 road map, Beijing has set a target for China to become a global leader in a wide range of industries, including artificial intelligence (AI), 5G wireless, and quantum computing. At the Communist Party Congress earlier this month, where he secured a historic third term, Xi highlighted that the nation will prioritize tech and innovation and grow its talent pool to develop homegrown technologies.

    “China will look to join the ranks of the world’s most innovative countries by 2035, with great self-reliance and strength in science and technology,” Xi said in the party congress report, released on October 16.

    Dong said the latest US sanctions will make it harder for China to advance in AI as well as 5G, given the role advanced chips play in both industries.

    “In any circumstances,” Williams from Capital Economics said, “China would find achieving global tech leadership hard to achieve.”

    Mass resignation of US executives?

    One dramatic, and potentially disruptive aspect of the rules is the ban on American citizens and legal residents working with Chinese chip firms.

    Dane Chamorro, a partner at Control Risks, a global risk consultancy based in London, said such measures are usually “only enacted against ‘rogue regimes’” such as Iran and North Korea. The decision to use this against China is “unprecedented,” Chamorro said.

    Many executives working for Chinese firms may now have to choose between keeping their jobs or acting as lawful US residents. “You can’t do both,” Chamorro said.

    The ban could lead to a mass resignation of top executives and core research staff working at Chinese chip firms, which will hit the industry hard, Dong from Georgetown University said.

    So far it’s not clear exactly how many American workers there are in China’s domestic chip industry. But an examination of company filings indicates that more than a dozen chip firms have senior executives holding US citizenship or green cards. At Advanced Micro-Fabrication Equipment China (AMEC), one of the country’s largest semiconductor equipment manufacturers, at least seven executives, including founder and chairman Gerald Yin, hold US citizenship, the latest company documents show.

    A woman inspects the quality of a chip at a manufacturer of IC encapsulation in Nantong in east China's Jiangsu province Friday, Sept. 16, 2022.

    Other examples include Shu Qingming and Cheng Taiyi, who currently serve as vice chairman and deputy general manager, respectively, at GigaDevice Semiconductor, an advanced memory chip firm. The Financial Times report said in a recent report that Yangtze Memory Technologies has already asked American employees in core tech positions to leave, citing anonymous sources. But it’s unclear how many.

    AMEC, GigaDevice Semiconductor, and Yangtze Memory Technologies didn’t respond to requests for comments.

    If these senior executives depart, “this will create a leadership and technological void within China’s chipmaking industry,” Dong said, as the country loses executives with years of chipmaking experience in an industry with “one of the most complex manufacturing processes known to mankind.”

    Beginning of a tech war?

    While much of the world’s chip manufacturing is centered in East Asia, China is reliant on foreign chips, especially for advanced processor and memory chips and related equipment.

    It is the world’s largest importer of semiconductors, and has spent more money buying them than oil. In 2021, China bought a record $414 billion worth of chips, or more than 16% of the value of its total imports, according to government statistics.

    But some Western suppliers have already started preparing to halt sales to China in response to the US export curbs.

    ASM International the Dutch semiconductor equipment supplier, said Wednesday that it expected the export restrictions will affect more than 40% of its sales in China. The country accounted for 16% of ASML’s equipment sales in the first nine months of this year.

    Lam Research which supplies semiconductor equipment and services, also flagged last week that it could lose between $2 billion and $2.5 billion in annual revenue in 2023 as a result of the US export curbs.

    The party congress, which recently wrapped up, has slowed China’s response to latest US export controls, analysts said. But as Beijing starts assessing the significance of the measures, it might retaliate. Xi is “concerned” about US plans to bolster domestic chip production as his administration moves to restrict China’s ability to make them, said US President Joe Biden in a speech on Thursday.

    “This conflict is just beginning,” said Chamorro. China wants even more control over rare earths

    Chamorro said the most valuable “card” in China’s hand might be the supply of processed rare earth minerals, which Beijing could embargo. Rare earth minerals are important materials in electric vehicle production, battery making and renewable energy systems.

    “These are not easily or quickly replaced and China dominates the processing and supply chain,” Chamorro said.

    The Biden administration, meanwhile, is also weighing further restrictions on other technology exports to China, a senior US Commerce Department official said Thursday, according to the New York Times.

    If either country takes these steps, it could shift the tech arms race between the United States and China to a whole new level.

  • The Top 10 Legacy Projects of Governor Udom Emmanuel To Watch

    The Top 10 Legacy Projects of Governor Udom Emmanuel To Watch

    Unarguably, industrialization plays a vital role in the economic development of underdeveloped countries through job creation, poverty eradication and mass production of goods and services. Industries no doubt plays a complex role in economic development.

    Industrialization, the development of industries on a broad scale, is one policy vigorously pursued and strategically implemented by the Udom Emmanuel led administration in Akwa Ibom State that has left many astonished.

    The advantage of the policy has not only changed the status of the state from a core civil service state but a bubbling industrial hub within the South South region of Nigeria and has increased the revenue base of the state with increased employment opportunity for the many unemployed youths.

    The Industrialization policy has promoted the advent of specialized labor as division of work increases the marginal value product of labor, thus enhancing the profitability of the average Akwa Ibom worker. One area of interest is that the Industrial revolution has no doubt brought about a rise and growth in the agricultural sector with increased savings and investments for wealth creation.

    Akwa Ibom today presents an industrialization success story. From the 2015 to 2021 alone, the basic foundation that will propel greater economic prosperity has been laid with it’s attendant consequences of urbanization and population growth. Uyo is fast growing and expanding due to influx of people and companies.

    As the Governor himself noted recently, the central focus of government’s initial Five Point Agenda which have now condensed into the 8 Point Agenda was to rapidly industrialize the State and change the narrative as a purely civil service orientated State to an industrializing one with robust ICT and manufacturing base.

    THE 21-STOREY “DAKKADA TOWER

    The twenty-one storey smart building in Uyo, the Dakkada Towers, which is a flagship project of the Governor Udom Emmanuel-led government of Akwa Ibom State, has been declared completed and up for lease to high-earned clientiles.

    The smart office complex is located in the central business district of Uyo, the Akwa Ibom State capital.

    The Governor of Akwa Ibom state Udom Emmanuel described the Dakkada Tower as one of the smartest, intelligent and most modern building in Nigeria today

    The 21-Storey Dakkada Tower was constructed by VKS Construction Limited and has  has a land area of 48,200 square metres and a total build area of 18,639 square metres. Dakkada Tower is 108.8 meters high and 5.8 meters tall  making it the tallest building in the south-south region of Nigeria. The amenities and features of this building include 500 parking bays, 4 elevators, access control systems, humidity and temperature sensors, central cooling system, fire electric pumps, technical rooms E30 cabling for S90 fire , boom barrier for cars and a mechanical floor that controls sewage and takes care of waste disposal.

    Governor Udom Emmanuel has advised International Oil Companies (IOCs) to relocate to Uyo and secure offices in the 21-Storey Dakkada Tower, fondly called the “Smart Building” as it was ready to accommodate them.

    THE COCONUT VIRGIN OIL REFINERY                                                                                                                                                                                               

    The St Gabriel Coconut Factory is designed to generate over 1300 direct job and 3000 indirectly employment opportunity. The Coconut factory has a capacity of processing 300,000 coconuts per shift which will produce 66 tons in a day from three shift of production, while employing 300 people to work in a shift. The coconut factory has the capacity to process one million nuts a day and has the potential to produce 66 tonnes per day and has supporting coconut plantations across the state.

    IBOM AIR

    On May 24, 2019, IbomAir left Nnamdi Azikiwe International Airport, Abuja back to Akwa Ibom International Airport, Uyo after a successful round of test flights while on June 7, 2019, history was made again when Ibom Air inaugural flight Z4102, took off from Uyo enroute to Lagos, a journey that opened the floodgate of several other flights that has revolutionalize air travel in Nigeria.

    On Tuesday 10th September 2019, exactly three months and a day since the company began commercial flight operations, Ibom Air carried her 50,000th passenger during the boarding of flight Z4100 from Uyo to Lagos. The spice of this feat is that passenger number 50,000 turned out to be first time Ibom Air traveler, Ms Ruth Nsaka. The growth and expansion has never compromised it’s signature of schedule reliability, on-time departures and superior service that has become the envy of other airlines. Ibom Air score card includes over 96% schedule reliability & 94% on-time performance, unparalleled in Nigeria’s Aviation history.

    A key benefit of Ibom Air’s very modern fleet of Bombardier CRJ 900 aircraft is that they all come factory-fitted with High Efficiency Particulate Air (HEPA) filters. HEPA filters are high-intensity filters that do not just filter dust, but effectively capture greater than 99.97% of the airborne microbes in cabin air, including microscopic particles such as bacteria and viruses. Cabin air in HEPA equipped aircraft generally pass through the filters every 2-3 minutes, removing contaminants and greatly enhancing the quality of air in the cabin.

    JUBILEE SYRINGE FACTORY

    The Jubilee Syringe Manufacturing Company Was Established In 2017 for the Purpose of Producing Disposable Syringes In Nigeria.

    The Syringes are made from the highest quality, medical grade raw materials with state of the art technology. Reputed to be Africa’s largest syringe production company, Jubilee Syringe Factory has also expanded its scope of production to cover varieties of medical consumables, as the government doubles efforts to suitably position the state as a budding medical tourism destination.

    The Factory Is Located In Onna Local Government Area, Akwa-Ibom State. It Covers 8,000m2 Of Indoor Space And 42,000m2 Of Outdoor Space.

    THE METERING COMPANY

    Africa’s first ever Electric Metering Industry was set up to reduce the high cost of electricity tariff and encourage micro, small and medium scale businesses to spring up in every nook and cranny of the State.

    The company has a mission to produce single-phase and three-phase electricity meters in various configurations and mountings, light weight, slim skeletal, compact meters for pole top installation, prepayment type meters, split type electricity meters, standard one-unit electricity meters, bulk electricity meters, maximum demand meters and smart electricity meters.

    THE KINGS FLOUR MILL COMPANY

    Kings Flour Mill Limited was established in 2019 with a vision to meet the growing needs for superior Wheat based Flour and other Agro-allied products and to be No. 1 Agric-based company in Africa providing solutions to support players in the Agro-processing value chain.

    With a mission to produce wheat-based products using the best global practices and processes; harnessing environmentally friendly technology and people capabilities.

    THE LIBERTY OIL AND GAS FREE ZONE                                                                                                                                                                                                       The Liberty Oil and Gas Free Trade Zone in Ikot Abasi Local Government Area of Akwa Ibom State, has taken off with the signing of a memorandum of understanding between the Akwa Ibom State Government and Oil and Gas Free Zone Authority. The commencement of operations follows the receipt of the first cargo components, establishment of an Immigration office and setting up of a dedicated Customs command in the free trade zone. This will be another stimulant for Industrial revolution, while the Aluminium Smelter Company of Nigeria located in Ikot Abasi, is on the verge of being resuscitated following a partnership between the Akwa Ibom State Government with the federal government.

    GREENWELL FERTILIZER PLANT

    Greenwell Fertilizer Plant is one of the public private partnership projects of Governor Udom Emmanuel administration. The multi-fertilizer blending plant has an annual production capacity of N400,000 metric tons. The plant is located in Oku Abak, Abak Local Government Area of Akwa Ibom State. The plant has the capacity to blend assorted and muti-purpose types of fertilizer. The plant currently is producing 3 high in demand types of fertilizer including; 20:10:10; 12:12 17 + 2mgo and 15:15:15. The Greenwell Fertilizer Plant has a staff strength of 30, all indigenes of Akwa Ibom State.

    THE 10-LANE ROAD 

    The road which is divided into two has the portion from Oron Road to Nwaniba Road named after the first indigenous Military Governor of the State, Idongesit Nkanga, while the stretch from Oron Road to Aka Road is named after former Governor of old Cross River State, Clement Isong.

    The 9.5 Km road is 35 metres wide, with a 250mm thickness of stone-base and a 60mm of binder course. It has a 50mm of asphalt laying course as well as a 7mm deep, 2mm wide of underground flood control tunnel constructed by Nigerian Engineering company, Hensek Integrated Services..

    Akwa Ibom today a success story that continues to astonish many as a hub for aviation, a hub for infrastructure, a hub for healthcare delivery and above a hub for agriculture and industrial revolution

    If all these benefits could be derived from the Industrialization policy in just six years, one can only imagine what Akwa Ibom will look like when the Ibom Deep Seaport comes on board, when the Liberty Free Trade Zone begins to flourish, when the multiplier effect of the numerous companies and factories begins to flourish.

    Indeed, under the Udom Emmanuel, Akwa Ibom remains Nigeria’s best kept secret.

  • Telecom Tariff Increase Reversal And Matters Arising

    Telecom Tariff Increase Reversal And Matters Arising

    The Nigerian telecommunications sector has remained, perhaps, the most dynamic section of the economy for over two decades. It is a major newsmaker. One day it is news for new milestones, new technologies and new vistas and the next day regulatory restrictions, multiple taxations by the government and its agents or else disruption of service by the same. It is a real roller-coaster ride.

    Yet, the sector has proven resilient, even before resilience was a thing. To get to where it is today, the players have invested heavily, struggled with and overcame myriads of obstacles and continue to stretch to do new and exciting things. It strives to keep abreast of the latest development across the globe.

    It is clear that the telecommunication revolution championed widespread access to broadband internet services and the attendant benefits, enabled the growth of e-commerce and precipitated the emergence of the digital economy. This is, in addition, to direct contributions to the economy through taxes paid, job creation and sustenance of many MSMEs.

    While some experts point to government policies and fair regulatory practices as the biggest enabler of growth in the sector over the years, some argue that the government and its agents are also the greatest obstacles to the sector achieving its full potential.

    One simply needs to look back to the recent SIM/ NIN policy and attempt to evaluate the cost: millions of lines were lost, businesses closed, people lost jobs and the economy constricted.

    Last week, the Nigerian Communications Commission (NCC), the regulator of the telecommunications industry, ordered operators, MTN and Airtel, to immediately reverse the hike in their data tariff plan which they implemented on their respective networks the previous week.

    News reports indicated that MTN and Airtel subscribers suddenly realised that the operators had commenced a new data tariff plan which was an upward review of the cost of their voice and data plan, without prior notice.

    The NCC immediately stepped in. It ordered the mobile network operators to reverse the hike in response to the complaints by the telecom subscribers. In a statement signed by the Director, Public Affairs at NCC, Mr. Reuben Muoka, the commission stated, “The attention of the NCC has been drawn to media reports of unilateral implementation of the recently approved 10 per cent upward tariff adjustments for some voice and data services by the service providers, on their networks.

    “The consideration for 10 per cent approval for tariff adjustments for different voice and data packages was in line with the mandates of the Commission as provided by the Nigerian Communications Act, 2003, and other extant Regulations and Guidelines, as this was within the provisions of the existing price floor and price cap as determined for the industry.

    “The decision was also taken after a critical and realistic review and analysis of the operational environment and the current business climate in Nigeria, as it affects all sectors of the economy.

    “Furthermore, even though the tariff adjustment was proposed and provisionally approved by the management, pending the final approval of the Board of the Commission, in the end, it did not have the approval of the Board of the Commission. As a result, it is reversed.”

    This simply means that the NCC agreed with the operators that the tariff increase was due in the light of the prevailing economic situation but its board thought otherwise and failed to approve the new tariff. In the meantime, operators had gone ahead to implement the new tariff and have now been directed to reverse it.

    In truth, the matter extends beyond the NCC. Everything rests squarely on the table of the Minister of Communications and Digital Economy, Dr. Isa Ibrahim Pantami. He has maintained that his priority is to protect the citizens and ensure justice for all stakeholders involved. This is not mere rhetoric. He has this demonstrated severally.

    It will be recalled that he recently obtained the approval of President Muhammadu Buhari for the suspension of the proposed five per cent excise duty, in order to maintain a conducive enabling environment for the telecom operators. The industry rightly commended him.

    In this case of tariff increase, he argues that as much as there is an increase in the cost of production, the provision of telecom services is still very profitable and the subscribers mustn’t be subjected to a hike in charges.

    The Commission in its statement noted that it will also continue to abide by its time-tested process and international best practices to ensure efficient pricing mechanisms for the telecommunications industry in Nigeria.

    Nice sounding words no doubt but the reality is that in situations like this someone is getting the short end of the stick and it’s definitely not the regulator.

    The NBS reveals that inflation has exceeded 20 per cent with food and power as the biggest drivers of the rise.

    Has anyone bothered to ask how the operators are coping? In under a year, the cost of diesel has risen significantly and hovers around N850 per litre. Of course, the discos, the electricity distribution firms, have also increased their tariffs even though the service has not improved in any way. A certain paid cable service has ignored threats from the national assembly and gone ahead and increased its tariff. The case is in court.

    Telcos find themselves in a pickle, whatever course of action they take they will likely end up as villains.

    If the tariff rise holds, Nigerians will no doubt consider them insensitive. And if the tariff remains the same when everything else is rising, it erodes profit, deprives the shareholders and impacts negatively new investments.

    For the telcos, it is a zero-sum game.

    I’ll be the first to admit that I’m biased in this matter. I’m both a stakeholder and a shareholder. I want the low tariff to remain but equally worry about the sustainability of the current practice.

    I wonder about how it would affect the injection of new funds and the need to keep the industry in step with global developments.

    I am convinced that something has to give and soon.

    This brings to mind, the story of boiling an egg and potato. The same hot water that makes the egg hard equally makes the potato soft. In this hot water of policy summersault, how the operators will react is anyone’s guess.

    Let’s keep an eye on the telecom operators, the next couple of weeks promise to be exciting.

     

     

    Elvis Eromosele, a Corporate Communication professional and public affairs analyst lives in Lagos.

     

  • How Metaverse Maybe a Moneymaker for Enterprises

    How Metaverse Maybe a Moneymaker for Enterprises

    In five years, 40% of large organizations worldwide will be using a combination of Web3, AR cloud, and digital twins in metaverse projects aimed at increasing revenue, research and advisory firm Gartner predicted Monday at its IT symposium in Orlando, Fla.

    Gartner’s metaverse prediction was part of a top 10 list of strategic technology trends released at the event.

    The firm sees a metaverse as a “collective virtual 3D shared space, created by the convergence of virtually enhanced physical and digital reality.” It is persistent and provides enhanced immersive experiences, it added.

    A complete metaverse will be device independent and won’t be owned by a single vendor, Gartner continued, and will have a virtual economy enabled by digital currencies and non-fungible tokens (NFT).

    Gartner’s prediction raised eyebrows among some analysts. “It’s a bit aggressive,” observed Mark N. Vena, president and principal analyst at SmartTech Research in San Jose, Calif.

    “The primary headwind to the metaverse in business is the arrival of genuine metaverse apps that will have broad appeal with enterprise accounts,” he told TechNewsWorld.

    “Some of that does exist — and will continue to surface — in operational areas like inventory management, logistics, and other vertical areas, but until a metaverse app, or apps, that increases productivity arrives, I think 40% is a stretch,” Vena added.

    Metaverse or Metaverses?

    Ross Rubin, the principal analyst at Reticle Research, a consumer technology advisory firm in New York City, also sees some challenges that could impede the spread of the metaverse into the enterprise.

    “On a core level, we need improvements in device size and power efficiency and broader applications beyond those in manufacturing, engineering, and other industrial applications that we see today,” he told TechNewsWorld.

    “Beyond these AR-related improvements, however, there are open questions as to whether the metaverse will evolve as a single, broadly accessible platform, like the web, or whether companies will largely build out their own applications, as they do with cloud technology today,” he continued.

    “However,” Rubin added, “we are starting to see some encouraging standards-setting here, such as the Metaverse Standards Forum.

    Meta, the owner of Facebook, could also be contributing to metaverse traction problems, maintained Rob Enderle, president and principal analyst with the Enderle Group, an advisory services firm in Bend, Ore.

    “Facebook’s efforts are so bad they are putting a cloud over the entire segment and, ironically, they are the biggest investor in it,” he told TechNewsWorld.

    “Facebook is effectively putting a big sign over the segment implying it is fake,” he added, “even though Nvidia’s efforts are working far better and being well implemented by firms like BMW, showcasing the potential that Facebook appears to be destroying at the moment.”

    Patience Needed

    Impatience could also play a role in a company’s metaverse persistence, noted Quynh Mai, CEO of Qulture, a digital marketing agency in New York City.

    “As brands enter the metaverse, they often get discouraged upon arrival, not realizing that it is still a nascent but evolving platform,” she told TechNewsWorld. “They don’t see a mass amount of users in metaverses like Decentraland or The Sandbox, and then retreat.”

    “Perseverance is important as the technology driving Web3 is evolving quickly with developer activity increasing exponentially, so it’s important for brands to experiment now so they can scale their Web3 projects alongside its evolution,” she said.

    “With the looming recession in the U.S. and the IMF’s economic warnings, many brands are retreating from Web3 and focusing on short-term issues,” she continued. “However, just like during Web 1.0 and Web 2.0, brands that do not innovate will lag behind.”

    “Web3 adoption will be powered by Gen Z, which is 25% of the world’s population, so brands that do not stay the course will not prosper or connect with this cohort in 2027,” Mai added.

    ‘Superapps’

    Gartner also predicted that by 2027, 50% of the world’s population will be daily active users of multiple “superapps.”

    Superapps combine the features of an app, a platform, and an ecosystem in a single program. In addition to having its own set of functionalities, it provides a platform for add-ons by third parties.

    “Although most examples of superapps are mobile apps, the concept can also be applied to desktop client applications, such as Microsoft Teams and Slack, with the key being that a superapp can consolidate and replace multiple apps for customer or employee use,” Gartner Vice President and Analyst Frances Karamouzis explained in a statement.

    Microsoft Teams Virtual Meeting Space

    Teams Virtual Meeting Space (Image Credit: Microsoft)


    Multi-function apps have always had appeal to users, Enderle noted.

    “A single app that does a lot of things has always been attractive over multiple single-focused apps because folks don’t want the complexity and learning curves associated with a prolific number of apps,” he said. “So relative simplicity, perceived cost, and the utility of superapps make them attractive.”

    Superapps have been in the news lately since Elon Musk said he wants to purchase Twitter as an accelerant for building one, Rubin explained.

    “The model for this is WeChat, in China, which is used for tasks as diverse as reading news, making payments, and hailing cars,” he said. “WeChat was able to grow its functionality in part because there were no dominant OS vendors and little competition from outside of China keeping it in check.”

    “There are higher barriers to replicating its success outside of China,” he continued. “Still, Apple, for example, already supports playing games and sending money through its Messages app, and Telegram supports add-on bot applications that could deliver a lot of functionality beyond messaging.”

    Sustainable Technology

    One strategic trend that traverses all the others is sustainability, Gartner noted. It cited one of its recent surveys where CEOs reported that environmental and social changes are now a top three priority for investors, after profit and revenue.

    This means, it continued, that executives must invest more in innovative solutions that are designed to address [environmental, social, and governance] demands to meet sustainability goals.

    “[I]n 2023, delivering technology will not be enough,” Gartner Vice President and Analyst David Groombridge said in a statement.

    “These themes are impacted by environmental, social and governance expectations and regulations, which translate into the shared responsibility to apply sustainable technologies,” he said in a statement.

    “Every technology investment will need to be set off against its impact on the environment, keeping future generations in mind,” he added. “‘Sustainable by default’ as an objective requires sustainable technology.”

  • The Interesting Difference Between Michael Dell and Elon Musk

    The Interesting Difference Between Michael Dell and Elon Musk

    Elon Musk has gone on record saying that environmental, social, and governance (ESG) efforts are “a scam” that has “been weaponized by phony social justice warriors.”

    Were we back in the early 2000s, he’d have been right. Back then, Dell’s ESG plan of record was to plant a tree for every complying sale. The entities doing ecology-based social justice programs were infamous for supporting those that paid them and punishing those that didn’t, with little impact on true sustainability.

    But that was then, and now companies like Dell, HP, and Lenovo report billions of dollars in additional sales due to genuine ESG efforts. These efforts are having a significant impact on the amount of waste put back into the environment.

    What I find ironic is that of the two CEOs, Musk, whose Tesla and Hyperloop efforts benefit from the world’s focus on sustainability, appears to be anti-sustainability, while Michael Dell, where ESG isn’t a natural sales driver for his company, is all in on preserving the planet.

    Let’s contrast these two CEOs’ focus on sustainability this week, and we’ll close with my new favorite part of Office 365, Microsoft Designer, the DALL-E 2-focused, AI-driven solution that is my product of the week.

    The Lack of Irony in Tech’s ESG Focus

    Last week, Dell held its post-Dell Technologies World event to address any lingering questions from the press and analyst communities.

    Dell was recently ranked most loved workspace, not Apple, not Amazon, not Facebook — all of which didn’t even make the ranking, and one of which is facing a massive increase in union activity. Amazon and Facebook are newer than Dell, and Apple is more popular with users, and yet those three are anything but employee-friendly, particularly post-pandemic.

    It is also fascinating that not one of Elon Musk’s various companies made that list either, but then Musk has a reputation for treating employees poorly. During the pandemic, he resisted safety directives from California and has since moved his headquarters to Texas, which tends to fall below California in employee care and sustainability efforts. Musk clearly has his priorities, and he tends to place employee care and sustainability below where most large tech companies do.

    Now, this isn’t ironic because tech companies tend to be all about metrics, and they measure almost everything. Dell has been particularly aggressive in implementing metrics over the years and showcased that by understanding what was important to stakeholders (employees, customers, partners, investors) and driving policies that would benefit them.

    Why Musk’s Lack of ESG Focus Is Ironic

    Hyperloop and especially Tesla have a close relationship with sustainability because governments’ focus on eliminating fossil fuel use and improving sustainability have created enormous opportunities for electric car sales and the justification for large-scale people movers like Hyperloop.

    Traditional wisdom would suggest that, even if it weren’t real, Musk would be a huge supporter of ESG efforts because they support the approval of Hyperloop-like projects and the sales of electric cars. Further, particularly with those interested in electric cars, buyers tend to be big believers in the “S” of sustainability and tend to have a high probability of investing in solar energy, like with Tesla’s Solar City subsidiary.

    In 2024 when the first truly next-generation electric cars come to market, Tesla will face unprecedented competition. Buyers will not only have a far broader choice of electric vehicles but will also be choosing the companies they support. Given their interest in sustainability, they are more likely to choose a greener company.

    Starting with BMW, a firm that has popped up as the most technology-forward in the car industry, several companies already are greener than Tesla. To be clear, Tesla should lead on ESG, and instead, it lags badly in this practice, suggesting Tesla buyers that care about sustainability should choose a greener brand.

    This year, Musk’s Twitter move has hurt Telsa stock, and Musk’s methods for dealing with employees who view his antics as negative don’t exactly set the bar for employee care and feeding, not to mention good governance.

    In contrast, companies like Dell not only promote negative feedback but also aggregate it and use it to make better future decisions. Firing people who point out your mistakes usually ends badly because it destroys employee trust and support, even if the criticism is wrong, which wasn’t in the SpaceX case.

    Wrapping Up

    What I find amazing is that both Michael Dell and Elon Musk are on record for believing climate change is real and one of, if not the most important, things to fight to protect the human race. It is just that Dell has stepped up aggressively to address the challenge by reducing consumption, assuring green energy sources, and creating intensive sustainability projects like Concept Luna.

    In contrast, Musk seems to think this shouldn’t be a priority for companies even though he would benefit more than Dell because of related subsidies and incentives tied to his firms and his products.

    I think this comes down to how both men approach their jobs. Michael Dell takes his position seriously, is very focused, and makes decisions on the data surrounding everything Dell Technologies does. Musk, in contrast, seems to make decisions based on the moment and his gut, which hasn’t been working out that well for him or his companies of late and, as I see it, forms the basis of his position on ESG.

    Nothing Dell Technologies makes competes with Musk’s companies, and either could be the customer of the other. But as a provider, Tesla couldn’t comply with Dell’s ESG-focused supply network, while Dell’s ability to massively cut operational costs should continue to appear to Musk’s companies.

    In short, Dell’s focus on and support of ESG are making the company more successful, while Musk’s contrasting position only reinforces the idea that he has become a liability to his firms. If you are watching “House of the Dragon,” you are seeing the death of a dynasty due to a lie that no one believes. Tesla has the same problem with sustainability. Once true competition emerges, I doubt it will end any better for that firm than it will for the young princess with the wandering eye in “House of the Dragon.”

  • Elon Musk, Twitter and the Mysterious X App

    Elon Musk, Twitter and the Mysterious X App

    It was beginning to feel like Elon Musk and Twitter were locked in an eternal dance.

    And then it came to an abrupt end – for now at least – with a short, succinct letter from Musk’s lawyers to Twitter’s, which announced that he intended to buy the firm after all, and an enigmatic tweet from Musk himself to his 107 million followers about creating X – the everything app.

    The dance began in April 2022. Musk bought up some Twitter shares and was invited to join its board. He initially accepted, and then declined. Then came the first bombshell – he wanted to buy the whole platform instead.

    Twitter went into defensive mode and tried to prevent him from becoming a majority shareholder. Then he offered a $44bn takeover package – more than the firm was worth – and its investors pushed for it to go ahead.

    Twitter accepted. Then, bombshell number two: Elon Musk argued that the company’s estimation of the amount of spam and bot accounts on the platform was inaccurate. Both parties dug in their heels.

    This has never been resolved – and led to Musk saying he was pulling out. But it is important – because if Twitter really is bloated with stuff that isn’t real, that makes it a much smaller and less attractive proposition than it may appear.

    Courtroom drama

    There was speculation that Musk’s offer had been made impulsively, and his plan to finance the deal, which involved selling off some of his shares in his electric car firm Tesla, had made investors in that company nervous, forcing him to look for an exit strategy.

    In less than a fortnight’s time, the two warring parties were due to face each other in court because by this point, Twitter had done its own U-turn and wanted to force the sale through. There was a $1bn termination fee at stake for either party if it walked away.

    There had already been some embarrassing revelations revealed in court documents – such as private messages which showed that Elon Musk and Twitter CEO Parag Agrawal had fallen out, and Twitter founder Jack Dorsey had tried to mediate.

    Was there more to come during the deposition? It is possible that Mr Musk is buying himself some time and saving face, ahead of a court case that many predicted he was unlikely to win.

    The ‘everything’ app

    As for his tweet about “X, the app for everything” – we will have to watch this space. He could well be eyeing something along the lines of the hugely successful Chinese app WeChat. That’s a kind of “super app” which incorporates a lot of different services including messaging, social media, payments and food orders – there is as yet no such thing in the west.

    Compared with its rivals, Twitter is a comparatively small platform with around 300m monthly users, and it has never experienced the exponential growth of say TikTok or Instagram. But it is considered influential, and is widely used by politicians, world leaders and businesses, to share comment and opinion.

    When he first announced his intentions to buy Twitter, Mr Musk said he wanted to open the platform up to more “free speech” and less moderation – a tricky line for any social media firm to walk and keep in line with various regional regulations and laws on hate speech.

    While the news is undoubtedly good for Twitter the business, whose shares rose by 20% after the lawyer’s letter was revealed, Musk may decide to turn the platform into a very different kind of playground. This could alienate its current fans – but also bring in a whole new crowd. Either way, CEO Parag Agrawal is probably dusting down his CV.

  • Why The World Is Not Yet Ready for Electric Cars

    Why The World Is Not Yet Ready for Electric Cars

    Graham Conway, principal engineer at Southwest Research Institute, asserts that electric vehicles are less green than ICE cars and it is well argued. While I don’t agree with all of Conway’s metrics, the point he makes is valid, which is that the things we need to do to truly make an electric vehicle green have not been done yet.

    We are nowhere near the maximum potential for the electric car. Conway contends that for the next two or three decades, the hybrid approach might be better — at least until we can fix the parts of the ecosystem that are making electric vehicles less green.

    Meanwhile, we should continue to explore alternatives like green hydrogen; a process where hydrogen is produced by splitting water into hydrogen and oxygen using renewable electricity. With that, we might end up in a better place faster than if we continue our huge push to convert to electric vehicles.

    Here is Conway’s presentation for context:

    This week let’s talk about what’s really involved with switching to electric cars. Then we’ll close with my product of the week, a laptop from Vaio that showcases just how much you can get for under $700 — at least for now.

    I’m Not Anti-Electric

    Let me start by pointing out that I drive an EV and have since 2019 when I leased one of the very first Jaguar I-Pace electric cars coming into the U.S.

    Last year I bought that car from the leasing company because I couldn’t find anything I liked better, and the lease buyout was around a grand less than what I could sell the car for. Seemed like a good deal.

    I’ve been covering electric cars since the late 1990s when I was the lead U.S. battery analyst on top of several other titles. So, I love electric cars, but I also know their shortcomings and there are still several.

    Electric Car Shortcomings

    As Conway pointed out, electric cars can be run in a closed room indefinitely without killing us and are certainly greener to operate. However, they have three big weaknesses.

    The first is that due to a near total collapse of battery development in the early 1900s, battery technology is not where it otherwise would be.

    Lithium Ion has one third the energy density of dynamite, the normal configuration is in small AA battery-like cells that are difficult to cool, and should the battery catch fire, it is wicked hard to put it out. I know this firsthand because I had a bicycle Lithium-Ion battery catch fire in my garage and even though I trained as a fireman and was home, I nearly lost the house.

    Lithium Ion burns hot enough to melt aluminum and it will keep igniting as long as the cells contain enough energy to generate the heat needed to combust. That’s why we have reports of crashed Teslas catching fire again in wrecking yards.

    Further, as Conway mentioned, building these batteries is far from a green process and the substance is a pollutant, meaning the batteries must be recycled to prevent ground water contamination.

    The second weakness is that largely to cryptocurrency miners, the world doesn’t have any electrical power headroom and the peak generating capacity of electricity grids too often comes from old, dirty, and nearly obsolete generating facilities.

    Electric cars pull a considerable amount of electricity, and we don’t have the headroom in our grids yet to supply it. Cars are typically charged at night when renewables like wind and solar either are unreliable (wind) or non-existent (solar). So, even if you have a solar plant on your roof, if you are grid connected (not using batteries for nighttime power), and you change your electricity at night, you may be pulling from a power source that is anything but green.

    Third and finally, we don’t have enough neighborhood electrical capacity to handle a huge influx of electric cars. Last I checked, if you get more than three cars charging at once in one block of houses, there is a good chance your local transformer will grenade — and they really do go boom when they go up.

    I looked at getting a Level 3 charger for my own electric vehicle, and it would have cost me more than the car cost. I’d have to not only pull larger wires and more of them (going from L-2- to L-3 phase), but I’d need to pay to replace the local transformer and massively increase my home service level.

    Now with solid state batteries (which are coming), an expansion of green power sources (particularly nuclear or geothermal which can operate at night), and the expansion of micro-grid technologies (providing smaller green generators that are distributed), we could turn electric cars en masse into a tremendous force to work against climate change. But we aren’t there yet.

    This isn’t a list of requirements you can pick and choose from. You need all three elements to make electric cars truly green: green energy storage, enough green energy generation, and a much more capable grid to distribute that energy reliably, inexpensively, and safely. All of that is coming, just not all of it this decade.

    Other Problems We Aren’t Talking About

    The big one is what do we do with the existing gasoline drilling, refining and distribution systems? The oil industry employs roughly 6 million people directly and 10 times that many jobs are created indirectly.

    The refineries, gas and oil pipelines, storage tanks and gas stations are all potentially hazardous materials problems depending on how much oil and gas has leaked out over the years. Even if the answer is zero, the equipment would need to be safely cleaned and then scrapped.

    Industries that depend on oil production ranging from plastics to inexpensive medications (petroleum jelly) and some solvents would largely collapse without oil production, and the resulting economic collapse of an industry (what happens to all the oil platforms and oil drilling rigs?) could leave future ecological time bombs once the firms that own them go under.

    Plans on what to do with these related industries should be cooked and under implementation before the car and truck industry pivots to electricity to avoid what could be huge labor and ecological problems.

    Plug-In Hybrids: The Short-Term Answer

    As the TED Talk also pointed out, you can gain much of the same benefits of an electric car with a plug-in hybrid.

    My wife drives a Volvo XC60 rechargeable plug-in hybrid. Coming up on a year and a half with the car, we are on our third or fourth tank of gas (largely connected to drives that exceed its electrical range). It uses a far smaller and safer battery.

    The Volvo XC60 also generally only requires the included Level 1 battery charger that plugs into a regular house electrical plug, as opposed to Level 2 chargers which require a two-phase hookup and a plug more like what an electric clothes dryer uses. Her car will work with my Level 2 charger, and it does charge faster but not enough, in my opinion, to make a Level 2 charger worthwhile.

    Oh, and I should point out that while her car has a 20-mile electricity range, the latest version of her car doubles that to 40 miles, which is more ideal while keeping the battery size down to something far smaller and greener than a full-on electric car.

    Wrapping Up

    While I’m an electric car fan because they’re a ton of fun to drive and passing gas stations is surprisingly pleasurable, the electric car ecosystem isn’t where it yet needs to be to gain the full benefits of going electric.

    We need better, safer, more reliable, and greener battery technology. More green energy is needed to charge the cars, and we need a far more robust and powerful grid to handle the added load (cryptocurrency mining, which has dropped off as of late, has arguably helped push for a more powerful grid). We also need a plan to step away from oil more painlessly. Otherwise, the transition will be avoidably much uglier than anticipated.

    If we go to electric cars before all these elements are in place, not only will the result minimize the positive impact on climate change that electrics would otherwise provide, but they’ll create a host of other environmental and social problems we are unprepared to deal with.

    Sometimes it is better not to rush into a new technology and instead be more measured in our approach. This is why, for now, a hybrid car may be the more sustainable choice over electric vehicles until we can solve the other aspects of the conversion process to EVs.

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